Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Chiedza Thando Munyaka

Perth,Australia

Summary

Compassionate self driven Bachelor of Community Service student with a Diploma in Community Services and a strong background in supporting both at-risk youth and individuals with disabilities. Skilled in providing emotional support, promoting independent living skills, and using trauma-informed approaches to address behavioural challenges. Experienced in working with diverse populations, including those from culturally diverse and Indigenous backgrounds, as well as people with disabilities. Eager to contribute to your organisation in providing high-quality care and creating positive outcomes for vulnerable young people.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Support Worker – NDIS & OOHC

AMPM Support Services
Perth
05.2024 - Current
  • Provide personal care, household support, and daily routines for NDIS participants and children in Out-of-Home Care (OOHC).
  • Assist with medication prompting, school and community participation, and emotional support.
  • Monitor client wellbeing, document daily progress, and report to house managers and support teams.

Disability Support Worker

St Jude’s Healthcare Services
Perth
04.2023 - Current
  • Provided person-centred care and support to individuals with disabilities, helping them achieve personal goals and develop life skills.
  • Assisted clients with daily living activities such as personal care, mobility, and household tasks, promoting independence and dignity.
  • Worked closely with families and multidisciplinary teams to create and implement individualised care plans.
  • Supported clients with emotional regulation and behavioural management, ensuring a safe and supportive environment.
  • Facilitated community participation and social inclusion for individuals with disabilities.

Career & Client Services Placement

Multicultural Services Centre of WA
Perth, WA
12.2024 - 03.2025
  • Supported clients with disabilities and CALD backgrounds to identify employment goals through skills assessments and personalised job plans.
  • Researched job opportunities, created client profiles, drafted resumes/cover letters, and maintained accurate case notes.
  • Attended team case meetings to discuss client needs, referral pathways, and support coordination aligned with funding and care plans.
  • Applied trauma-informed and culturally sensitive approaches throughout service delivery.
  • Bachelor’s Placement

Youth Support Worker

Centred Care
Baldivis
04.2023 - 08.2023
  • Built positive, trusting relationships with young people, using trauma-informed practices to address emotional and behavioural challenges.
  • Managed crisis situations involving aggressive behaviours, self-harm, and substance abuse, using de-escalation techniques and emotional regulation strategies.
  • Provided one-on-one support, helping young people develop independent living skills such as cooking, budgeting, and personal hygiene.
  • Collaborated closely with multidisciplinary teams, reporting incidents and maintaining accurate progress notes and records.
  • Facilitated group activities designed to enhance social skills, problem-solving, and self-esteem.

Education

Diploma - Community Services

Acknowledge Education
Perth
02.2024

Skills

  • Youth Engagement: Building rapport and trust with at-risk youth to foster positive change
  • Disability Support: Providing care for individuals with disabilities, including daily living assistance and promoting independence
  • Crisis Management: De-escalating challenging behaviours and responding to emergencies
  • Trauma-Informed Care: Addressing the impact of trauma on behaviour and mental health
  • Behavioural Management: Experience with Therapeutic Crisis Intervention (TCI) and positive behaviour support
  • Independent Living Skills Development: Supporting young people to build life skills for self-sufficiency
  • Cultural Competency: Engaging respectfully with CALD and Indigenous communities
  • Record Keeping: Accurate progress notes, incident reports, and case documentation
  • Collaboration: Working with families, care teams, and service providers to coordinate holistic support
  • Reliability and Professionalism: Punctual, dependable, able to follow through on tasks and commitments Maintaining professional boundaries and respect client’s confidentiality at all times Willing to follow directions and I ask for help when unsure
  • Positive Attitude: Enthusiastic about helping others and making a difference Showing initiative in small ways, to engage with clients in conversation, while still following the care plan Eager to learn and improve skills through feedback and training

Certification

  • First Aid & CPR (Current)
  • Working With Children Check (WA)
  • NDIS Worker Screening Check
  • Valid WA Driver’s Licence
  • Certificate III in Individual Support (Ageing & Disability)
  • Police Clearance

References

  • Nosizo, Dube, House Coordinator, 0497 688 234, Centred Care
  • Dimtak Lam, Team leader Disability Services Social Worker 0428 461 940

Volunteer Experience

St John Ambulance, Event Ambulance Officer (Volunteer), Perth, 2024-08, Present, Provided on-site first aid and medical support during community events., Assisted with the coordination of emergency response and ensured the safety and well-being of event participants., Worked in a team to deliver effective health services, responding promptly to any medical emergencies., Supported transport and logistics by driving the ambulance during events and in coordination with first responders, ensuring timely arrival and safe transit., Collaborated with medical professionals, police, security personnel, and event organisers to promote public safety and manage crowd-related risks effectively.

Timeline

Career & Client Services Placement

Multicultural Services Centre of WA
12.2024 - 03.2025

Support Worker – NDIS & OOHC

AMPM Support Services
05.2024 - Current

Disability Support Worker

St Jude’s Healthcare Services
04.2023 - Current

Youth Support Worker

Centred Care
04.2023 - 08.2023

Diploma - Community Services

Acknowledge Education
Chiedza Thando Munyaka