Millie Tunga
Sydney
Summary
Compassionate, trauma-informed care professional with 20+ years' experience across community, youth, aged care, hospitality, and support services. A childhood trauma survivor dedicated to guiding others through healing, specializing in trust-building, fostering independence, and nurturing environments for all life stages. Committed to heart-lead service, cultural sensitivity, and emotional intelligence, seeking meaningful employment that supports healing and honours dignity
Overview
25
25
years of professional experience
Work History
NDIS Youth Support Worker
Well Life Services
01.2023 - Current
- Engaged Young People (YP) in Daily Routines & Monthly Planners
- Adhered to Safety Planners during Escalations
- Conducted weekly House Meetings
- Prompting YP to complete Deep Cleaning Check List, an incentive to earn extra pocket money
- Facilitated Family Contact with YP & Family Members
- Managed school - Pick up & Drop off for YP
- Provided Support & Advocacy for YP
- Conducted thorough Written & Oral handovers
- Completed daily Summaries, Incident Reports, & Conducted Life Space Interviews (LSI) Debriefs as needed
- Administered Medications & Completed Medical Reports
- Engaged YP in Outreach & Reunification Programs
- Overnight Supervision & Sleepovers
Residential Youth Worker
Support Support Services
01.2023 - Current
- Delivered trauma-informed daily care in residential settings
- Assisted YP with self-regulation & worked closely with safety plans to ensure emotional & physical well-being
Outreach & Youth Support Worker
EDMEN Recruitment Agency
01.2022 - 01.2023
- Developed & facilitated individualised Outreach Programmes based on Client Safety plans
- Empowered YP by involving them in activity planning, enhancing their autonomy & confidence
- Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
- Supported at-risk youth through emotional instability, abuse recovery, & behaviour transformation
Various Roles in Hospitality, Mining, and Logistics Industry
Multiple
01.2000 - 01.2020
- 8 years Restaurant Manager, Hotel Receptionist, Event Planner, Housekeeper
- 4 Years as Utility Worker in Remote Mining Operations
- 23 Years in Factory Work, Labouring, Warehousing, Team Leader, Training & OH&S Officer
Education
No Degree - Community Service Volunteer (RingaringaWaewae)
50+ Years Life Experience
Ratana Pa. NEW ZEALAND & AUSTRALIA01-2026
Skills
- Proficient in Crisis Intervention & trauma informed de-escalation techniques
- NDIS Youth, At Risk & Special Needs Support Worker ( incl Juvenile Justice )
- Skilled in teaching & reinforcing social, emotional, and coping skills using evidence-based practices
- Strong problem solving & conflict resolution abilities utilising trauma-informed principles
- Empowerment through Outreach Programme & Activity Planning Co-ordinator
- Committed to ongoing professional development in trauma-informed care
- Excellent communication & interpersonal skills for building therapeutic relationships
- Compassionate & Empathetic passion for Elderly, Youth & High-Needs Individuals
- Culturally sensitive, promoting inclusivity & equality knowledge based Maori & Pasifika
- Collaborative team player with experience in multidisciplinary teams
- Skilled Events Facilitator, Hospitality & Housekeeping Utility
Earlier Professional Background
- 2000–2020,
- Restaurant Manager, Hotel Receptionist, Event Planner, Housekeeper, 4 Years as Utility Worker in Remote Mining Operations, 18 Years in Factory Work, Labourer, Warehousing, & Team Leadership, 5 Years Workplace Trainer / OH&S Officer in Woollen Textile Industry
Community And Volunteer Involvement
- Morehu Youth Movement (Ratana Pa), Youth Mentor & Employment Skills Co-ordinator
- Te Kohanga Reo, Early Childhood Education Volunteer Teacher Aide, 2 Years
- Local Netball Club, Coach & Team Support
- 60+ Maori Women’s Group, Elder Assistant, Cultural Workshops, Exercise Support
- Ratana Pa, New Zealand, Community Social Volunteer (Ringaringa Waewae) Kitchen Hand & Waitressing
Qualifications And Checks
- NDIS Yellow Card - Current
- Blue Card / WWCC (Working With Children Check) - Current
- First Aid/CPR - Current
- Valid Covid19 Vaccination
- Valid Car License
Availability
- Available Casual
- Sole Trader
Personal Mission
Heartsong of the Divine Feminine is the soul work I am birthing into this world—drawing from my own healing, my trauma survival, and my lifelong dedication to service. Through this, I offer a path to others who are lost, traumatised, or seeking spiritual understanding. The employment I seek now must support and not suppress this mission, and allow me to continue healing while I serve.
Preferred Name
Pip
Core Strengths And Key Skills
- Trauma-Informed Carer (Lived & Professional Experience)
- Leadership & Mentorship
- Empathy & Compassion
- Holistic Care approach for Youth, Elderly & High-Needs Individuals
- Cultural Sensitivity
- Emotional Regulation, Communication & Intuition
- Adaptability & Trust Building
- High Emotional Intelligence & Safe Space Creation
Timeline
NDIS Youth Support Worker
Well Life Services
01.2023 - Current
Residential Youth Worker
Support Support Services
01.2023 - Current
Outreach & Youth Support Worker
EDMEN Recruitment Agency
01.2022 - 01.2023
Various Roles in Hospitality, Mining, and Logistics Industry
Multiple
01.2000 - 01.2020
No Degree - Community Service Volunteer (RingaringaWaewae)
50+ Years Life Experience
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