Chinmay Nardekar
Adelaide,Australia
Summary
Business events & hospitality professional specializing in detailed planning & project management, delivering long-lasting customer experience, and developing positive client relations resulting in client retention. Demonstrated success in planning over 300 events at Adelaide Convention Centre, aligning operations with business objectives to enhance revenue generation and maintain exceptional client satisfaction metrics.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Event Planning Manager
Adelaide Convention Centre
Adelaide, Australia
07.2022 - Current
- Planned 300+ events ranging from gala dinners to multi-day conferences (until July 2026) valuing up to $40M in revenue
- Coordinating with Operations and Sales teams to align event execution with strategic goals
- Ensured client are invoices as per their payment plan and followed up on any outstanding payments
- Managing client relationships from event handover until delivery. Consistently achieving high satisfaction outcomes
- Working with local, national, and international clienteles spanning across Government, Associations, and Corporate sectors
- Evaluated post-event feedback to improve future planning processes.
- Organised site visits with clients to give tours of the halls & meeting rooms booked for their event
- Attended and participated in industry events
Front Office Operations
The Mayfair Hotel
Adelaide, Australia
11.2019 - 07.2022
- Led the front office team being the Manager on Duty to ensure smooth operations and excellent service delivery.
- Enhanced guest satisfaction by efficiently managing front office tasks and promptly addressing inquiries to resolve issues.
- Ensured all the arrivals / departures for current and future dates are in place.
- Coordinated with organisers for VIP stays, ensuring personalized service and attention to detail.
- Processing group payments and remittances in Opera and managing the A/R for any aged outstanding accounts.
- Assumed the Acting Front Office Manager role during shifts
- Acting General Manager on secondment at Parklands Resort, Mudgee
Used Car Sales Consultant
APEagers Automotive (Easy Auto 123)
Adelaide, Australia
10.2021 - 04.2022
- Sold an average of 20 cars per month
- Closed deals by effectively addressing objections and aligning solutions with customer needs.
- Increased sales performance through proactive follow-ups and fostering lasting client relationships.
- Guided customers through warehouse, clearly explaining business model to enhance understanding.
- Enhanced team collaboration by sharing best practices and supporting colleagues in meeting their targets.
Education
Post Graduate Diploma - Hospitality Management
Lambton College
Toronto, Canada08-2016
Bachelor of Science - Hospitality And Hotel Administration
Institute of Hotel Management
Mumbai, India05-2013
Skills
- Event Coordination & Operations
- Project Management
- Business Development & Acumen
- Relationship Management
- Problem Solving
- Product Development
Earlier Experience
Mountain Park Lodges - The Crimson Jasper | Jasper, Canada
Front Desk Supervisor
04/2016 - 07/2018
Thomas Cook India Ltd | Mumbai, India
Customer Relationship Executive
05/2013 - 10/2014
Accomplishments
- Planned Adelaide Convention Centre’s largest event to date – ATE 2026
- Quickest succession to Event Planning Manager (within a year of joint as Coordinator) at Adelaide Convention Centre
- Successfully completed ABEA’s Emerging Leader program, Class of 2023
- Served as General Manager on secondment, overseeing overall resort operations
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Event Planning Manager
Adelaide Convention Centre
07.2022 - Current
Used Car Sales Consultant
APEagers Automotive (Easy Auto 123)
10.2021 - 04.2022
Front Office Operations
The Mayfair Hotel
11.2019 - 07.2022
Post Graduate Diploma - Hospitality Management
Lambton College
Bachelor of Science - Hospitality And Hotel Administration
Institute of Hotel Management