Chloe Byrne

I started off as a first year apprentice and now am a fully qualified hairdresser since June 2023. I am currently now assisted manager to help manage a team of 3 people. I do some of the background work for the business such as order salon stock,entering in data for stock levels, having meetings with reps, making sure the booking system is running smoothly and a little bit of social media work!

While at work I:

• Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
• Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
• Handled phone inquiries from customers professionally, addressing their questions or concerns efficiently while maintaining excellent telephone etiquette.

• Streamlined checkout processes for quicker transactions and shorter lines.
• Managed customer returns and exchanges promptly, adhering to store policies and procedures.
• Utilized strong communication skills to effectively relay important information between management and other front-end staff members.

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.