Summary
Overview
Work History
Education
Skills
References
Training
Timeline
Generic

Chloe Mather

Buderim,QLD

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am looking forward to employment in a position that requires a dedicated, bubbly, young and enthusiastic employee as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Venue Manager

Uptown Social/Circa Rooftop Bar
01.2023 - Current
  • Recruited, hired, and trained initial personnel
  • Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
  • Collaborated with marketing to promote the venue through social media
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Facilitated seamless transitions between events by efficiently managing setup and breakdown processes for each engagement held at the venue.

Jetts Gym Assistant Manager

Jetts Fitness
07.2022 - 01.2023


  • Supported the Gym Manager in various administrative tasks such as data entry, scheduling staff shifts, and tracking equipment maintenance schedules.
  • Streamlined front desk operations by managing phone calls, greeting guests, and processing payments efficiently while maintaining a friendly demeanor at all times.
  • Sold memberships and personal training sessions to new customers.
  • Boosted gym cleanliness by performing routine maintenance tasks, including sanitizing equipment and tidying up workout areas.

Senior Manager

Tune-Up Bar and Karaoke
11.2020 - 04.2022
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Closed out cash register and prepared cashier report at close of business.

Assistant Manager

Subway - Varsity Lakes
12.2015 - 11.2020
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Oversaw daily cash reconciliations, ensuring accurate
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Education

High School Diploma -

Varsity College
Varsity Lakes, QLD
11.2018

Cert 3 in Fitness - Certificate 3 in Fitness

Tafe Queensland
Varsity Lakes, QLD
11.2018

Skills

  • Staff Management
  • Staff training/development
  • Organizational Structuring
  • Business Leadership
  • Marketing Strategies
  • Business Growth Initiatives
  • Cost analysis and savings
  • Budget Control
  • Supplier Monitoring
  • Recruitment

References

  • Darcy Voce, Previous Senior manager - Tune Up Bar and Karaoke, 0414 674 869
  • Dee Trifunjagic, Subway Owner - Varsity Lakes, 0400 014 318
  • Chris Evans, Jetts Forest Glen Owner - 0422 826 099


Training

  • 10/01/19, RSA Certificate
  • 11/01/18, Fitness - Certificate 2 and 3
  • 02/01/17, First Aid Certificate
  • 07/01/21, RMLV Certificate

Timeline

Venue Manager

Uptown Social/Circa Rooftop Bar
01.2023 - Current

Jetts Gym Assistant Manager

Jetts Fitness
07.2022 - 01.2023

Senior Manager

Tune-Up Bar and Karaoke
11.2020 - 04.2022

Assistant Manager

Subway - Varsity Lakes
12.2015 - 11.2020

High School Diploma -

Varsity College

Cert 3 in Fitness - Certificate 3 in Fitness

Tafe Queensland

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Chloe Mather