Chloe McClure
Marong,VIC
Summary
Experienced Retail and Hospitality worker, with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. A highly motivated and driven individual, quick to embraces challenges and changes in priority. Who has an infectious enthusiasm for people.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
IGA Supermarket
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked autonomously under high pressure situations.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Cleaner
Covac Cleaning Services
04.2023 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Worked autonomously to fulfill requirements for the business.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Food and Beverage Attendant
The Goodloaf Sourdough Bakery And Cafe
02.2021 - 12.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Education
Bachelor of Nursing - Nursing
La Trobe University
Bendigo, VIC11-2025
No Degree - VCE
Bendigo Senior Secondary College
Bendigo, VIC10-2022
Skills
- Exceptional time management and organizational skills
- Exceptional written, verbal and interpersonal communication skills
- Cash handling and management
- Liquor regulations and compliance
- Quick adaptation to new skills and environments
- Ability to work independently and as part of a team
- Focuses and prioritizes the objectives and values of an organization
Certification
- Working With Children Check.
- NDIS Volunteer Screening Check.
- First Aid + CPR.
- RSA.
Timeline
Cashier
IGA Supermarket
01.2024 - Current
Cleaner
Covac Cleaning Services
04.2023 - Current
Food and Beverage Attendant
The Goodloaf Sourdough Bakery And Cafe
02.2021 - 12.2023
- Working With Children Check.
- NDIS Volunteer Screening Check.
- First Aid + CPR.
- RSA.
Bachelor of Nursing - Nursing
La Trobe University
No Degree - VCE
Bendigo Senior Secondary College
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