Chloe Mclaughlin
4 Oyster Court, Craigie,Western Australia
Summary
Hardworking and passionate job seeker with strong organizational and communication skills eager to secure a fifo housekeeping/cleaner position. I have completed the construction white card & water cart courses. I have a full clean irish driving license which will be changed to a WA license.
Overview
6
6
years of professional experience
Work History
Deli Assistant
Supervalu
09.2022 - 09.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Bartender
The Classic Bar
06.2021 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Mixed unique and interesting cocktails for customers, including bar specials.
Deli Assistant
Centra － Claudy
01.2022 - 06.2023
- Priced and labeled products in line with promotions and regulations
- Operated and cleaned the slicer, ovens and other equipment regularly
- Prepared salads, sandwiches and soups with excellent presentation
- Prepared and cooked hot foods
- Managed kitchen, storage facilities and stock levels in the deli counter
- Swept mopped and wiped all surface areas, using appropriate cleaning solutions
- Assisted customers with queries and resolved complaints successfully
- Stored stock and checked temperatures to promote food safety
- Traveled around to different stores and provided help when needed.
Food and Beverage Supervisor
Ballyliffin Lodge & Spa － Ballyliffin
01.2018 - 09.2022
- Maintained extensive knowledge of food and beverage menus to answer staff and customer queries
- Checked on customers regularly, ensuring satisfaction was maintained or act on requests when required
- Kept kitchen, restaurant and bar within hygiene regulations by instructing staff to sanitise areas regularly and after customer use
- Handled customer's food, beverage, service complaints in a friendly and professional manner
- Balanced cash registers, reconciled transactions and deposited establishment's earnings
- Educated staff members on procedural and menu changes
- Pitched in to help with meal service and kitchen tasks during peak periods and employee absences
Food and Beverage Assistant
Ballyliffin Lodge & Spa － Ballyliffin
01.2018 - 09.2022
- Setting up and serving busy breakfast buffets and wedding
- Facilitated excellent customer experience by providing friendly, attentive and proactive customer service
- Kept work surfaces, tables, chairs and customer areas clean
- Took orders, using effective upselling techniques to increase customer interest in additional products
- Created and delivered orders while maintaining accuracy and attention to detail
- Retained knowledge of current menu items, garnishes, ingredients and preparation methods
- Processed cash and card payments, providing correct change for cash purposes
- Suggested products to customers based on dietary requests
- Completed opening and closing checklists according to set standards
- Answered phones politely and promptly while accurately recording and confirming reservations
- Maintained outstanding customer satisfaction by delivering food and drinks on time in high-pressure environments.
Education
Diploma - Combined Studies
North West Regional College
2021
Certificate in Culinary Skills -
Donegal ETB
2018
Forensic Science Course -
North West Regional College
2018
Leaving Certificate -
Carndonagh Community School
2016
Skills
- Customer Service
- Health and Safety Compliance
- Communication
- Team work
- Time management
- Organization
References
Cailin Mining & Civil Training
Niamh- 0406778339
Ballyliffin Lodge & Spa
Margaret- 00353861640834
Timeline
Deli Assistant
Supervalu
09.2022 - 09.2023
Deli Assistant
Centra － Claudy
01.2022 - 06.2023
Bartender
The Classic Bar
06.2021 - 09.2023
Food and Beverage Supervisor
Ballyliffin Lodge & Spa － Ballyliffin
01.2018 - 09.2022
Food and Beverage Assistant
Ballyliffin Lodge & Spa － Ballyliffin
01.2018 - 09.2022
Diploma - Combined Studies
North West Regional College
Certificate in Culinary Skills -
Donegal ETB
Forensic Science Course -
North West Regional College
Leaving Certificate -
Carndonagh Community School
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