Chloe Mulley
East Devonport,TAS
Summary
I am a highly organised and hard worker with 3+ years experience in office administration. I am currently working as a Conveyancing Clerk and obtaining extensive knowledge in property transaction documentation and utilising expertise in managing conveyancing processes to facilitate seamless property transfers. I understand strict client confidentiality and meeting deadlines as this is a critical part of my current role at O’Rourke & Kelly Solicitors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Conveyancing Clerk
O’Rourke & Kelly Solicitors
03.2023 - Current
- Managing high-pressure situations effectively, resolving complications that arose during transactions professionally and promptly.
- Mitigate potential risks for clients by identifying any discrepancies in title deeds or land registry records early in the process.
- Ensure smooth transactions for clients by meticulously reviewing contracts, property searches, and mortgage details.
- Enhance overall client experience by providing exceptional customer service over the phone, through email correspondence, and in-person meetings.
- Expedite the completion of property transactions with efficient management of deadlines.
- Ease client concerns throughout the conveyancing process by empathetically addressing their questions or concerns promptly and professionally.
- Improved communication between clients, agents, and legal representatives through timely updates and correspondence.
Customer Service Cashier
Shearwater Food Co
10.2023 - 09.2024
- Learned duties for various positions and provide backup at key times.
- Food preparation
- Serving customers accurately with meal orders and used POS system to process payments and issue receipts.
- Maintained clean shop front and checkout area.
Customer Service Cashier
Evans IGA
01.2022 - 03.2023
- Processed customers orders and utilised POS system to handle customer cash and credit card transactions and returns and exchanges, adhering to store policies
- Maintained clean and tidy checkout area.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.l.
- Arranged and replenished shelfs to maintain appearance of store.
- Learned duties for various positions and provided backup at key times.
Receptionist
O’Rourke & Kelly Solicitors
04.2021 - 01.2022
- Maintained confidentiality by following strict protocols regarding client records.
- Administrative duties - emailing, uploading documents, printing, scanning
- Answered phones and diverted calls to the appropriate staff member
- Greeted clients professionally and maintained a welcoming environment for clients with a clean and organised reception area.
- Scheduled client appointments for staff teams.
- Attended the local post office to collect mail and to drop off mail that needed to be posted
- Attended banks to collect bank cheques for staff member and to deposit cheques into clients accounts
Education
Mountain Heights School
Queenstown, TASHellyer College
Burnie, TASSkills
- Confidentiality
- Customer Service
- Excellent communication skills
- Responsible and respectful
- Cash Handling and POS System Operation
- Merchandise Restocking
- Team Member and Working Individually
- Hard Working and Determined
- Identification Checks
- Time Management
Certification
- 2018 - Responsible Service of Alcohol
- 2020 - Safe Food Handling
- 2020 - Hand Hygiene Australia Certificate
- 2020 - CHCDIV001 Work with Diverse People
- SIR20216 - Certificate 2 in Retail Services
References
Adam Mansson
Manager - Evans IGA
0439 712 700
Jacky Welsh
Manager
0466 012 922
Timeline
Customer Service Cashier
Shearwater Food Co
10.2023 - 09.2024
Conveyancing Clerk
O’Rourke & Kelly Solicitors
03.2023 - Current
Customer Service Cashier
Evans IGA
01.2022 - 03.2023
Receptionist
O’Rourke & Kelly Solicitors
04.2021 - 01.2022
Mountain Heights School
Hellyer College
Similar Profiles
Georgia GibsonGeorgia Gibson
Law Clerk at O’Rourke & KellyLaw Clerk at O’Rourke & Kelly
Ziggy LatimerZiggy Latimer
Civil Construction Worker at Dan O’RourkeCivil Construction Worker at Dan O’Rourke
Sandra ForbesSandra Forbes
Accounts Receivable Clerk at O’Rourke and Sons, IncAccounts Receivable Clerk at O’Rourke and Sons, Inc