Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Spottiswood

Kalkallo

Summary

Proven problem-solver and team collaborator, I excel in customer service, evident from my experience at Nucleus Network. I have a friendly attitude and quick learning abilities, I've significantly enhanced customer satisfaction and adapted seamlessly to new challenges within my roles, showcasing my commitment to excellence and ability to drive positive outcomes.

Overview

7
7
years of professional experience

Work History

Stay at Home Mum

.
10.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Call Centre

Nucleus Network
03.2021 - 10.2021
  • Assisted customers by answering questions and responding to inquiries.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Hospitality

Olympic Hotel
03.2018 - 02.2021
  • Delivered outstanding hospitality by anticipatint guest needs and proactively offering assistance.
  • Developed lasting relationships with patrons through attentive service.
  • Fostered culture of hospitality, making guests feel valued and welcome upon arrival.
  • Conducted market research to identify trends in the hospitality industry

Retail

Kmart
03.2018 - 03.2019

Handled customer inquiries and sales transactions.

Education

Certificate IV In Accounting And Bookkeeping - Accounting

Melbourne Polytechnic
Melbourne, VIC
06.2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Quick learner
  • Great time management
  • Adapt to new challenges

Timeline

Stay at Home Mum

.
10.2021 - Current

Call Centre

Nucleus Network
03.2021 - 10.2021

Hospitality

Olympic Hotel
03.2018 - 02.2021

Retail

Kmart
03.2018 - 03.2019

Certificate IV In Accounting And Bookkeeping - Accounting

Melbourne Polytechnic
Chloe Spottiswood