Chrissy Ma
North Ryde,NSW
Summary
Dedicated and motivated Student/ Cafe all rounder/ Manager with a proven track record of effectively refining time management skills and prioritizing tasks to meet and exceed expectations efficiently. Complemented by a strong foundation in communication and customer service skills acquired employed at Love Bomb Candy, enabling seamless multitasking across various operations while fostering a positive and productive team environment whilst being actively engaged in the pursuit of academic excellence at Ryde Secondary College,
Overview
1
1
year of professional experience
Work History
Cafe All Rounder/Candy Store Manager
Love Bomb Candy Pty Ltd
04.2022 - 02.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used POS system to process sales.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Developed and implemented strategies to promote cafe products and increase sales.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Produced food and drink products adhering to company quality and quantity standards.
- Trained new cafe workers in sales, customer service and safety.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
Makeup Artist
Meadowbank Tafe
06.2022 - 06.2022
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Examined sketches, photographs and other references to get inspiration for desired look.
Education
High School Diploma -
Ryde Secondary College
Ryde, NSW10.2023
Skills
- Budget Controls
- Security System Monitoring
- Store Opening and Closing Procedures
- Cash Management
- Multitasking and Organization
- Customer Service
- Positive and Friendly
- Sales Professional
- Store display creation
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese ( Sichuanese)
Native or Bilingual
Timeline
Makeup Artist
Meadowbank Tafe
06.2022 - 06.2022
Cafe All Rounder/Candy Store Manager
Love Bomb Candy Pty Ltd
04.2022 - 02.2023
High School Diploma -
Ryde Secondary College
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