Christie Gerrish

• Oversaw daily cafe operations to maintain smooth workflow.
• Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
• Handled business administration functions such as payroll, cash register counting, creating weekly rosters, and supply ordering.
• Managed display products effectively to achieve consistent sales with minimal waste.

6 week contract/Temp role through Robert Walters Recruiting Agency.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanour.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Maintained regular and consistent attendance and punctuality.

• Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
• Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.

• Answered phone calls and greeted incoming visitors in professional and friendly manner.
• Handled cash transactions and maintained sales and payments records accurately.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Casual Employment

• Provided friendly, courteous service to create memorable moments for guests.
• Assisted in event setup and teardown, ensuring a smooth transition between functions.
• Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
• Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.

Full time for 1 year - Reduced to casual

• Maintained and operated espresso machines, blenders, and other equipment.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Trained new employees, sharing knowledge and expertise of coffee making and day to day cafe tasks.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.