Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christie Llewellyn

Beechmont,QLD

Summary

Dynamic and reliable hospitality professional with a strong work ethic, honed at Binna Burra Mountain Lodge. Proven ability to enhance guest satisfaction through exceptional customer service and efficient organization. Skilled in food safety and maintaining cleanliness, fostering a welcoming atmosphere that encourages repeat visits. A dedicated team player committed to excellence.

Overview

2026
2026
years of professional experience

Work History

Wait Staff Member

Beechmont Hotel

Front of House Wait Staff Member

Double Barrel Bar and Grill

After-School Carer

OHSC
2024 - Current

Housekeeping Room Attendant

Binna Burra Mountain Lodge
2013 - 2018
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.

Wait Staff Member

Binna Burra Mountain Lodge
2013 - 2017
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Checked guests' identification before serving alcoholic beverages.

Education

Nerang State High School
Nerang, QLD
11.2011

Skills

  • Strong multitasking
  • Efficient organization
  • Professional appearance
  • Cleanliness and hygiene
  • Supply restocking
  • Table setting expertise
  • Food safety
  • Strong work ethic
  • Food running
  • Exceptional customer service
  • Guest engagement
  • Table setting
  • Table setting knowledge
  • Guest seating
  • Customer service
  • Calm demeanor
  • Table resetting
  • Team player
  • Warm and friendly
  • Reliable and responsible

Timeline

Wait Staff Member

Beechmont Hotel

Front of House Wait Staff Member

Double Barrel Bar and Grill

After-School Carer

OHSC
2024 - Current

Housekeeping Room Attendant

Binna Burra Mountain Lodge
2013 - 2018

Wait Staff Member

Binna Burra Mountain Lodge
2013 - 2017

Nerang State High School

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Christie Llewellyn