Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Sara Milburn

Berrigan,NSW

Summary

Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialised skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Home and Community Care

Cobram Regional Care
Cobram, Victoria
09.2024 - Current
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed household errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.
  • Supported clients in making decisions that were consistent with their values and wishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Transported patients to medical, dental and personal care appointments.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Developed strong relationships with clients based on trust and respect.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.

Home and Community Care

Uniting Berrigan
Berrigan, NSW
03.2022 - 09.2024
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped client with medication self-administration.
  • Transported individuals to medical appointments and assisted with errands.
  • Assisted clients with mobility issues by using appropriate transfer techniques.
  • Provided companionship through conversation and recreational activities.
  • Assisted with client personal care needs to foster independence and well-being.
  • Encouraged social interaction among clients to maintain positive mental health.
  • Assisted elderly clients with daily activities such as bathing, dressing, and grooming.

Personal Care Assistant

Bentons Lodge
Mornington, Victoria
08.2013 - 01.2022
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Improved patient outlook and daily living through compassionate care.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Supported bathing, dressing and personal care needs.

Home and Community Care

Caring for you Nursing Agency
Frankston, Victoria
09.2009 - 08.2011
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Consulted with client care team to continually update care plans.
  • Maintained detailed records of services performed on clients.
  • Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
  • Laundered clothing and bedding to prevent infection.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Followed safe lifting and transferring techniques to transport residents.
  • Supported bathing, dressing and personal care needs.

Skills

  • Positive attitude
  • Communication skills
  • Emotional support
  • First aid and CPR
  • Active listening
  • Attention to detail
  • Safety protocols
  • Time management

Certification

  • Working with Children's check vaild till 2026
  • CPR refresher 2024
  • First Aid Training 2024
  • OH&S Online Training
  • Certificate 3 Aged Care 2009
  • Certificate 3 Hospitality 2009

Timeline

Home and Community Care

Cobram Regional Care
09.2024 - Current

Home and Community Care

Uniting Berrigan
03.2022 - 09.2024

Personal Care Assistant

Bentons Lodge
08.2013 - 01.2022

Home and Community Care

Caring for you Nursing Agency
09.2009 - 08.2011

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Sara Milburn