Christine "CJ" Garcia
Wiley Park,NSW
Summary
Trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals and improves patient quality of life with hands-on assistance. Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
Maxlife Care
Sydney , NSW
2020.07 - Current
- Designed individualized plans detailing daily activities and needs for patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled with confidentiality.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Assistant
Addison Homecare
Sydney , NSW
2020.03 - Current
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, medications and monitoring behavior and physical condition for progress or deterioration.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Reduced risks of patient infection and cross- contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Cleaned and sterilized medical instruments and disposed of contaminated supplies.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Line Cook
Hunter Barrel
Sydney , NSW
2019.11 - 2020.02
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products
- Handled portion control activities according to specified instructions provided by chef
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Customer Service Representative
Le Meridien Hotel
Dubai , UAE
2012.12 - 2017.11
- Recommended products to customers, thoroughly explaining details
- Evaluated account and service histories to identify trends, using data to mitigate future issues
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers.
Education
Bachelor of Science - Nursing
Western University
Hawkesbury Heights, NSW01.2024
Diploma of Community Services -
Training Australia
01.2023
Certificate IV Ageing Care Support -
Nurse Training Australia
Burwood, NSW05.2021
Skills
- Treatment Plan Modification
- Independent Living Support
- Community Health Services
- Home Healthcare Services
- Progress Documentation
- Goal Setting
- Teamwork and Collaboration
Timeline
Disability Support Worker
Maxlife Care
2020.07 - Current
Assistant
Addison Homecare
2020.03 - Current
Line Cook
Hunter Barrel
2019.11 - 2020.02
Customer Service Representative
Le Meridien Hotel
2012.12 - 2017.11
Bachelor of Science - Nursing
Western University
Diploma of Community Services -
Training Australia
Certificate IV Ageing Care Support -
Nurse Training Australia
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