Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christine Spencer

Alice Springs,NT

Summary

Christine specialises in connecting families with available resources to strengthen support and enhance quality of life.


Demonstrated success working with the ASH workforce and medical professionals to develop internal resources to assist with the patient journey.


Self-motivated, eager to work alongside the ASH workforce to increase culturally safe education and training to improve knowledge and a shared understanding of aboriginal australia.

Overview

15
15
years of professional experience

Work History

Aboriginal Liaison Officer

NT Department Of Health
2009.07 - Current


1. Provide a language service for identified Aboriginal patients and their families and staff.


2. Provide a cultural brokerage service to Aboriginal patients and their families to enable them to engage in health care decision making.


3. Maintain the privacy and confidentiality of patients accessing the Alice Springs Hospital.


4. Provide advice to health service providers on cultural factors influencing patient engagement and decision making.


5. Assist in the training for hospital staff on communication and cross-cultural issues, appropriate in management and decision making, with staff and Aboriginal patients and families.


6. Attend team meetings, training activities and supervision, contribute ideas and work collectively on team projects, and participate in all activities the team engages in.


7. Work within a multidisciplinary, culturally diverse team to ensure provision of a culturally appropriate service.


8. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces

Education

No Degree - Interpreting And Translation

NAATI
Sydney, NSW
06.2024

Skills

  • Complex problems analysis
  • Recordkeeping
  • Policies and procedures implementation
  • Interpersonal abilities
  • Collaborative relationships
  • Conflict Mediation
  • Goal Setting
  • Resource advocacy
  • Team Collaboration
  • Verbal and written communication

Accomplishments

  • ALO Team Leader of 11 Aboriginal Liaison Officers at the Alice Springs Hospital

  • Participated in consumer testing when invited to attend the Meal Quality Audit

  • Use Microsoft Excel to track stats and active data on a monthly basis

  • Collaborated with various DoH teams in the development of internal resources to assist with patient journey

Timeline

Aboriginal Liaison Officer

NT Department Of Health
2009.07 - Current

No Degree - Interpreting And Translation

NAATI
Christine Spencer