Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Lucas

High Wycombe

Summary

Dynamic Administration Officer with a proven track record at Austrans Container Service, excelling in customer support and records management. Expert in data entry and document control.


Highly motivated administrative professional with experience in streamlining office operations and improving efficiency. Strong focus on team collaboration and achieving results, flexible with changing needs. Adept in managing schedules, coordinating meetings, and handling correspondence. Known for reliability, strong organizational skills, and effective communication.

Overview

6
6
years of professional experience

Work History

Administration Officer

Austrans Container Service
09.2019 - 05.2024
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Assisted call-in customers with questions and orders.

Customer Service Officer

Qube Logistics
06.2024 - 08.2025
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Completed daily logs for management review.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Streamlined data entry processes for increased accuracy and reduced errors in documentation.
  • Answered phone calls, relayed messages, scanned documents and completed data entry.

Education

Western Australia Certificate of Education -

Kalamunda Senior High School
Kalamunda, WA
12-2016

Cert 3 in Information Digital Media And Technology -

South Metropolitan TAFE
Perth, WA
12-2017

Cert 4 in Computer Systems Technology -

South Metropolitan TAFE
06-2018

Cert 4 in Digital And Interactive Games -

South Metropolitan TAFE
Perth, WA
06-2019

Skills

  • Data entry
  • Customer support
  • Records management
  • Database administration
  • Document control
  • Microsoft Word proficiency
  • Microsoft Excel proficiency

Timeline

Customer Service Officer

Qube Logistics
06.2024 - 08.2025

Administration Officer

Austrans Container Service
09.2019 - 05.2024

Western Australia Certificate of Education -

Kalamunda Senior High School

Cert 3 in Information Digital Media And Technology -

South Metropolitan TAFE

Cert 4 in Computer Systems Technology -

South Metropolitan TAFE

Cert 4 in Digital And Interactive Games -

South Metropolitan TAFE
Christopher Lucas