Christopher Stewart
Tomerong
Summary
Dynamic professional with extensive experience as a Postal Manager at Tomerong LPO, excelling in employee management and customer service. Proven track record in enhancing workflow efficiency and ensuring compliance with postal regulations. Skilled in route planning and decision-making, consistently delivering exceptional service and training new staff to uphold safety standards.
Postal operations professional with knack for optimizing workflows and enhancing service quality. Expertise in leading teams and implementing process improvements to meet changing demands. Reliable and adaptable, with strong problem-solving and communication skills that foster collaborative environments.
Overview
19
19
years of professional experience
Work History
Postal Manager
Tomerong LPO
01.2017 - 05.2025
- Owner Operator for this Licenced Post Office where my role involved the following requirements.
- Managed 3 staff members and serviced the community on a daily basis with the collection of mail and parcels.
- Assisted in daily operations and management of postal services.
- Learned to operate sorting equipment and maintain inventory accuracy.
- Supported customer inquiries and provided effective solutions.
- Developed knowledge of postal regulations and compliance procedures.
- Collaborated with team members to enhance workflow efficiency.
- Organized mail deliveries to ensure timely dispatch and receipt.
- Participated in training sessions to improve service delivery skills.
- Maintained cleanliness and organization of the postal facility.
Coach Driver
Veolia Transport
02.2006 - 12.2016
- Operated varies bus and coach, ensuring passenger safety and comfort during transport.
- Conducted pre-trip inspections of interior of coach and if cleaning was required I carried this work.
- Provided exceptional customer service, addressing passenger inquiries and resolving concerns promptly.
- Navigated diverse routes efficiently, adapting to road conditions and traffic patterns.
- Trained new drivers on operational protocols and safety standards for enhanced performance.
- Whilst during my employment I was also Safety Officer, a position I held for 5 years.
- Enhanced passenger satisfaction by providing exceptional customer service and addressing concerns promptly.
- Ensured timely arrivals, planning optimal routes according to traffic conditions and weather forecasts.
- Assisted passengers with special needs, providing necessary accommodations for a comfortable journey.
Education
High School Diploma -
Dickson College
Dickson ACT11-1981
Skills
- Safety procedures
- Route planning
- Employee training
- Workload management
- Employee Management
- Customer service
- Decision-making
Timeline
Postal Manager
Tomerong LPO
01.2017 - 05.2025
Coach Driver
Veolia Transport
02.2006 - 12.2016
High School Diploma -
Dickson College