Chuqiao Wu
St Lucia,Queensland
Summary
Friendly and trustworthy customer service representative with experience in order taking, payment processing and food safety. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
3
3
years of professional experience
Work History
Cafe All Rounder
Cafe
12.2021 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Friendly costumer service
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- prepare simple cafe food
All Rounder
Takeaway Shop
03.2021 - 10.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Used POS system to enter orders, process payments and issue receipts.
- Communicated with customers
- Assisted other staffs as needed
Cashier
Sushi Shop
08.2020 - 02.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served customers accurately and efficiently
- Cleaned work areas
- Restocked
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Education -
University of Queensland
Brisbane, QLD11.2024
Skills
- Teamwork and Collaboration
- Cool Under Pressure
- Warm and Friendly
- Flexible and Adaptable
- Multitasking
- Attention to detail
- Communication
Timeline
Cafe All Rounder
Cafe
12.2021 - Current
All Rounder
Takeaway Shop
03.2021 - 10.2021
Cashier
Sushi Shop
08.2020 - 02.2021
Bachelor of Education -
University of Queensland
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