Ellen Green
Sydney,NSW
Summary
A diligent and passionate worker with strong focus on the task at hand, taking on responsibilities with a positive attitude. Adapts to and embraces unexpected challenges/changes with resilience.
Overview
2
2
years of professional experience
Work History
Cafe All Rounder
Grounded
08.2023 - Current
- Kept kitchen, counter and dining areas cleanand sanitized.
- Efficiently and diligently completed assigned tasks such as organising/packing student orders and meal preparation.
- Served customers with a positive and friendly demeanour
- Addressed customer complaints and issues in a calm and understanding manner
- Efficiently delivered orders to students
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, snacks and sandwiches for customers.
Stock Taker
Hardware And General
08.2022 - 09.2022
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
Waitress
Crento
10.2021 - 09.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Met with chef to review daily specials and menu changes.
- Checked guests' identification before serving alcoholic beverages.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Education
Certificate IV - Bible Ministry
YWAM Training Australia
Sunshine Coast, QLD06.2023
Certificate III - Discipleship
YWAM Training
Sunshine Coast, QLD06.2022
High School Certificate -
NBSC Freshwater Senior Campus
Freshwater, NSW12.2021
Certificate III - Hospitality
NBSC Freshwater Senior Campus
Freshwater, NSW12.2022
Skills
- Teamwork and Collaboration
- Reliable
- Adaptability and Flexibility
- Team Player
- Cleaning and Organization
- Customer Service
- Flexible Schedule
- Attention to Detail
Section name
- Enjoys maintaining a healthy lifestyle by training regularly and likes doing adventurous activities outdoors (hikes, sports, beach)
- Performed in numerous musicals with Sydney Youth Musical Theatre Company as well as school musicals
Timeline
Cafe All Rounder
Grounded
08.2023 - Current
Stock Taker
Hardware And General
08.2022 - 09.2022
Waitress
Crento
10.2021 - 09.2022
Certificate IV - Bible Ministry
YWAM Training Australia
Certificate III - Discipleship
YWAM Training
High School Certificate -
NBSC Freshwater Senior Campus
Certificate III - Hospitality
NBSC Freshwater Senior Campus
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