Ciaran Nelson Smith

As a Fuel Operations & Safety Specialist at Ampol, I am responsible for managing and optimizing fuel dispensing systems to ensure safe, efficient operations. I monitor security camera systems to safeguard the station's assets and respond proactively to any potential threats. In high-pressure situations, I lead emergency response efforts and coordinate evacuations, ensuring staff and customer safety in line with established protocols. Additionally, I maintain fuel inventory, manage stock levels, and oversee deliveries to ensure the station can meet customer demand without disruption. I provide expert guidance to customers on fuel products and vehicle performance, delivering exceptional service in a fast-paced environment. I also ensure compliance with safety, environmental, and regulatory standards through regular risk assessments and by strictly adhering to Queensland safety guidelines. Alongside these duties, I oversee payment transactions to ensure accuracy and security.