CLAIRE KUBANIA
Brisbane,QLD
Summary
Passionate and experienced support worker with a proven track record in delivering client-centred support. Highly organized and detail-oriented, adept at managing multiple tasks and priorities simultaneously. Demonstrated empathy, hard work, and determination in supporting clients with diverse needs. Rapidly establishes rapport with clients, families, and fellow support workers through strong relationship skills and a compassionate approach. Committed to upholding NDIS principles and standards that prioritize client choice and control. An active, flexible, and reliable professional dedicated to personal growth in the disability and aged care sector. Known for providing exceptional support to clients, with a strong focus on delivering quality outcomes. Eager to continue learning and expanding role within the industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support Worker
Multicap Limited
07.2023 - 07.2024
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted community integration by providing extensive physical, emotional and social support.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted with clients' personal hygiene tasks and domestic help.
- Assisted with medication management.
- Maintained accurate and up to date records of care provided during shifts.
STUDENT TRAINEE
SANDBAG Inc.
02.2024 - 06.2024
- Case management
- Writing and organizing referrals to other service providers
- Offered counselling services to victims of domestic violence while on supervision with Team Leader
- Helping organize various activities to support community members around the community centre
- Answered phones, ordered inventory products, and organized workplace.
- Worked under supervision of management and helped plan and organize daily work tasks.
- Supported organizational objectives with help from existing employees.
- Performed administrative functions, answering phones and filing paperwork in support of department.
Support Worker
You, Me and the Community
08.2023 - 05.2024
- Personal Care: Maintained daily living standards by supporting clients' complete personal care routines including showering
with the help of a shower chair, teeth brushing, shaving and continence support - Domestic Assistance: Helping clients to maintain a clean and comfortable living environment, by making beds, doing laundry,
and cleaning up and sanitizing surfaces - Administration of medication: Management of medicines including procurement, verification of doses, count and recording of
PRN medication, administration of medication according to 8R Rule and prompting self-medicated clients. - Identifying the need for, and supporting clients to attend, medical/therapist appointments.
- Behaviour management: Employing effective strategies to achieve positive outcomes and minimize escalation
- Implementing PBSP guidelines to maintain the mental health and social development of clients
- Encouraging positive and socially appropriate behaviour and effectively managing challenging behaviours
- Manual handling: Providing clients with safe transfers including chair-to-bed transfer and safely performing house chores while
avoiding personal injury due to lifting loads - Use of assistive devices like Hoist, Sara Steady, sling, and car wheelchair lift to support client mobility needs
- Community participation and appointments: Supporting clients in community access, therapy, and medical appointments
- Meal preparation: Assisting clients with meal preparation and other kitchen chores while encouraging participation and
independence - Administrative work: Using IT devices, diaries, and phone apps to assist clients and team members plan effectively and deliver
high-quality support services - Complete shift notes, PPE inventory, shopping lists and house meal plans
- Plan Implementation: Assisting with implementing the personalized care plans of individuals with disabilities , which outlines
their specific needs and goals.
Education
MASTER OF SOCIAL WORK - Social Work
Griffith University
Gold Coast, QLD08.2025
Bachelor of Arts - Social Work
University of Nairobi
NAIROBI, KENYA12.2019
Skills
- Daily Living Assistance
- Relationship Building
- Lifestyle Support
- Care Documentation
- Personal Care
- Meal Planning
- Case Management
- Behaviour Support Plans
- Recordkeeping Proficiency
- Appointment Organization
- Individual Support Plans
- Independent Living Support
- Medication Administration
- Catheter Management
- Diabetes Management
- Manual Handling
- Mental Health Support
- Counselling
- Project Planning
- Cross-cultural communication
- Good work ethic
- Resourceful
- Adaptable
- Project Support
Certification
- Manual Handling
- First Aid and CPR
- NDIS Worker Orientation Modules
- Certificate in Infection Prevention and Control
- Certificate in Elderly Care and Caring for the Disable
- Certificate in Manual Handling
- Certificate in Medication Administration
- Police Check
- Driving License
REFERENCES
REFERENCES
Name: Eileen Nay
Organization: You, Me & The Community
Position: Team Leader
Phone: 0404 477 173
Email: eileenney19@gmail.com
Name: Luke Kigen
Organization: Multicap Limited
Position: Team Leader
Phone: 0436361585
Email: kigenluke@gmail.com
Timeline
STUDENT TRAINEE
SANDBAG Inc.
02.2024 - 06.2024
Support Worker
You, Me and the Community
08.2023 - 05.2024
Support Worker
Multicap Limited
07.2023 - 07.2024
MASTER OF SOCIAL WORK - Social Work
Griffith University
Bachelor of Arts - Social Work
University of Nairobi
- Manual Handling
- First Aid and CPR
- NDIS Worker Orientation Modules
- Certificate in Infection Prevention and Control
- Certificate in Elderly Care and Caring for the Disable
- Certificate in Manual Handling
- Certificate in Medication Administration
- Police Check
- Driving License
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