Clara Franzen
Sydney,NSW
Summary
Friendly worker with a strong work ethic looking for receptionist jobs . Experience working in different industries such as the health care-, hospitality- and education industry. Excellent customer service and communication skills.
Overview
8
8
years of professional experience
Work History
Qualified Nurse
Region Stockholm
06.2023 - 01.2024
- Work as a nurse at a psychiatric ward in Stockholm, Sweden.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed wound care and dressing changes.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Explained useful coping methods to relieve depression and anxiety.
Nurse Assistant
HSF Bemanning, Region Gotland
03.2022 - 06.2023
- Work as a Nurse assistant on different wards such as a psychiatric-, an Orthopaedic-, and a geriatric ward.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations.
- Supported patients'' emotional well-being, providing compassionate listening and empathetic responses during difficult moments.
Grocery Store Worker
ICA Supermarket
12.2020 - 04.2022
- Collaborated with team members to complete daily store operations efficiently and effectively.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Managed perishable goods rotation, reducing spoilage rates and maintaining freshness of products available for purchase.
- Stocked shelves and organized merchandise displays for easy retrieval.
Cafe Worker
Gertrude And Alice Cafe Bookstore
10.2017 - 11.2019
- Casual cafe work
- Maintained a clean and organized café environment.
- Managed cash register transactions.
- Delivered correct food and drink items to tables according to order documentation.
- Greeted customers and provided good customer service.
Conference Host and Receptionist
ISS Facility Services
05.2016 - 08.2017
- Work as a conference host and receptionist at Nordea Bank AB Head Office in Stockholm.
- Provided exceptional customer service to all attendees, addressing concerns promptly and professionally.
- Kept reception area clean and neat to give visitors positive first impression.
- Welcomed customers with friendly greeting, answered general questions and gathered nature of visit.
Education
Bachelor of Science in Nursing - Nursing
Uppsala University
Uppsala06.2023
Certificate IV - Marketing And Communication
Bridge Business College
Sydney09.2019
Skills
- Exceptional customer service
- Strong Work Ethic
- Proficient English skills
- Service-oriented mindset
- Highly organized
Timeline
Qualified Nurse
Region Stockholm
06.2023 - 01.2024
Nurse Assistant
HSF Bemanning, Region Gotland
03.2022 - 06.2023
Grocery Store Worker
ICA Supermarket
12.2020 - 04.2022
Cafe Worker
Gertrude And Alice Cafe Bookstore
10.2017 - 11.2019
Conference Host and Receptionist
ISS Facility Services
05.2016 - 08.2017
Bachelor of Science in Nursing - Nursing
Uppsala University
Certificate IV - Marketing And Communication
Bridge Business College
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