Clare Chen
Auburn
Summary
Having a positive attitude, being calm, and working hard, I am able to produce high-quality professional work with serious responsibility. Adapt quickly to the changing working environment and learning environment, with a strong sense of responsibility and a good team spirit. In spite of my lack of childcare experience, if I am hired I will be serious attitude and carefully complete my own tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Milk Tea Shop
Iris
12.2021 - Current
Customer reception: Responsible for dealing with customer orders, cash register, and online orders in stores, regularly summarizing and collecting customer comments and problems, timely solving customer questions, and optimizing service quality.
Product sales: proficient in-store product material formula and production process, responsible for milk tea raw material processing, production, and other work; In-depth exploration of product flavor, formula, price, and other multi-dimensional selling points, cooperate with store operation, and successfully export product sales skills.
Activity support: responsible for some activities in the store and taking the combination of sales. Actively introduce products/specials to customers with strong communication skills.
Environment maintenance: Maintain the environment of the store in strict accordance with relevant regulations, and conduct regular inspection and maintenance on a daily basis.
Data analysis: Regularly compare and analyze the product sales data in the store, including sales volume, praise rate, return rate, and other key indicators, and timely adjust the store sales strategy and relevant material preparation.
Education
Master of Teaching (Birth-5/12) -
Western Sydney University
Sydney, NSW2024
Bachelor of Arts -
Western Sydney University
Sydney, NSW2023
Skills
Teamwork and Collaborating
Active Listening
Analytical and Critical Thinking
Excellent Communication
Internship Experiences
Twinklestar Childcare Early Learning Centre - 2024
During my internship in a childcare setting, I gained valuable hands-on experience that enriched my understanding of early childhood education. My responsibilities included conducting observations of the children to assess their developmental progress and planning engaging and educational activities tailored to their needs. I designed and implemented a variety of play-based experiences, which supported both their learning and development. Additionally, I actively engaged with the children through play, fostering a nurturing and interactive environment. This internship provided me with a comprehensive understanding of the daily operations and responsibilities in a childcare setting.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Certification
First Aid / CPR
Working with Children Check
Child Protection Update 2024
Anaphylaxis e-training
Timeline
Milk Tea Shop
Iris
12.2021 - Current
Master of Teaching (Birth-5/12) -
Western Sydney University
Bachelor of Arts -
Western Sydney University
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