Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Monica Li

Monica Li

Melbourne,VIC

Summary

Dedicated milktea professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level oversea operation position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Milk Tea Shop

Chatime Bubble Tea
09.2022 - Current
  • Engaged with customer in a highly visible role, conveying a positive and professional attitude to each client to further understand the customers' needs and manage all requests in a fast-paced environment, improving my ability to be adaptable and work under pressure
  • Maintained an organized clean work environment to allow for complete efficiency, handling the cash register, front store management to foster a welcoming atmosphere cultivating my management and organizational skill
  • Provide drink and service to customers with positive attitude, cultivating an expertise and knowledgeable background on the menu to assist with any questions or suggestions to ensure to a positive experience, enhancing communication and customer service skills

Overseas Operation

Universal Monitor Overseas Study Service Platform
09.2022 - 12.2022
  • Set up a universal class leader Australia overseas promotion platform, maintain good cooperation with overseas media, and gain overseas customers through student traffic
  • Accurately and effectively complete the tasks assigned by superiors each week, some community operation and website update maintenance
  • Promote products and build marketing relationships through overseas social media
  • Independently complete promotional activities, and successfully form and manage a group of 30 people

IELTS Speaking Teachers and Administrative Staff

Xinghang Education Institution
08.2021 - 02.2022
  • Full-time teaching of IELTS for Study Abroad classes for students taught with an IELTS speaking score of 6 or higher.
  • Actively participating in various training, teaching and research, lectures, conferences and other activities organized by the teaching department.
  • To be responsible for the handover of course student information, reception, picking up handouts and interview work, adjusting students to resume classes, attending classes and other administrative work.

Student Council Member

Vice President Of The Student Union
02.2021 - 06.2021
  • Successfully planned, prepared and held the English Drama Competition
  • Communicated student ideas and requests to council officers during meetings.
  • Met with teachers and parents to discuss student council needs, plans and events.
  • Voted during school and council elections.
  • Mainly responsible for the activities of the cultural and sports department, planning orientation and outreach sponsorship

Education

Bachelor of Finance - Finance

Monash University
Melbourne, VIC
12.2023

Bachelor of Finance - Accounting And Finance

Dongbei University of Finance And Economics
Dalian China
06.2021

Skills

  • Certificate in Digital Marketing from Google
  • Certificate in Coroporate Finance from CFI
  • Certificate in Research from the University of Cambridge
  • IELTS 70 and proficient in oral communication
  • Proficiency in Microsoft office, Powerpoint (designed templates) Photoshop (basic)
  • Shop Management
  • Shop Cleaning
  • Financial Revenue
  • Financial Analysis
  • Media Campaigning
  • Public Relations
  • Creative Solutions

Hobbies

Fluent in two languages, Chinese and English. I like to play piano and chemistry, and I have a grade 10 certificate in piano. I also like to watch some disciplinary movies

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Milk Tea Shop

Chatime Bubble Tea
09.2022 - Current

Overseas Operation

Universal Monitor Overseas Study Service Platform
09.2022 - 12.2022

IELTS Speaking Teachers and Administrative Staff

Xinghang Education Institution
08.2021 - 02.2022

Student Council Member

Vice President Of The Student Union
02.2021 - 06.2021

Bachelor of Finance - Finance

Monash University

Bachelor of Finance - Accounting And Finance

Dongbei University of Finance And Economics

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Monica Li