Monica Li
Melbourne,VIC
Summary
Dedicated milktea professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level oversea operation position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Milk Tea Shop
Chatime Bubble Tea
09.2022 - Current
- Engaged with customer in a highly visible role, conveying a positive and professional attitude to each client to further understand the customers' needs and manage all requests in a fast-paced environment, improving my ability to be adaptable and work under pressure
- Maintained an organized clean work environment to allow for complete efficiency, handling the cash register, front store management to foster a welcoming atmosphere cultivating my management and organizational skill
- Provide drink and service to customers with positive attitude, cultivating an expertise and knowledgeable background on the menu to assist with any questions or suggestions to ensure to a positive experience, enhancing communication and customer service skills
Overseas Operation
Universal Monitor Overseas Study Service Platform
09.2022 - 12.2022
- Set up a universal class leader Australia overseas promotion platform, maintain good cooperation with overseas media, and gain overseas customers through student traffic
- Accurately and effectively complete the tasks assigned by superiors each week, some community operation and website update maintenance
- Promote products and build marketing relationships through overseas social media
- Independently complete promotional activities, and successfully form and manage a group of 30 people
IELTS Speaking Teachers and Administrative Staff
Xinghang Education Institution
08.2021 - 02.2022
- Full-time teaching of IELTS for Study Abroad classes for students taught with an IELTS speaking score of 6 or higher.
- Actively participating in various training, teaching and research, lectures, conferences and other activities organized by the teaching department.
- To be responsible for the handover of course student information, reception, picking up handouts and interview work, adjusting students to resume classes, attending classes and other administrative work.
Student Council Member
Vice President Of The Student Union
02.2021 - 06.2021
- Successfully planned, prepared and held the English Drama Competition
- Communicated student ideas and requests to council officers during meetings.
- Met with teachers and parents to discuss student council needs, plans and events.
- Voted during school and council elections.
- Mainly responsible for the activities of the cultural and sports department, planning orientation and outreach sponsorship
Education
Bachelor of Finance - Finance
Monash University
Melbourne, VIC12.2023
Bachelor of Finance - Accounting And Finance
Dongbei University of Finance And Economics
Dalian China06.2021
Skills
- Certificate in Digital Marketing from Google
- Certificate in Coroporate Finance from CFI
- Certificate in Research from the University of Cambridge
- IELTS 70 and proficient in oral communication
- Proficiency in Microsoft office, Powerpoint (designed templates) Photoshop (basic)
- Shop Management
- Shop Cleaning
- Financial Revenue
- Financial Analysis
- Media Campaigning
- Public Relations
- Creative Solutions
Hobbies
Fluent in two languages, Chinese and English. I like to play piano and chemistry, and I have a grade 10 certificate in piano. I also like to watch some disciplinary movies
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Milk Tea Shop
Chatime Bubble Tea
09.2022 - Current
Overseas Operation
Universal Monitor Overseas Study Service Platform
09.2022 - 12.2022
IELTS Speaking Teachers and Administrative Staff
Xinghang Education Institution
08.2021 - 02.2022
Student Council Member
Vice President Of The Student Union
02.2021 - 06.2021
Bachelor of Finance - Finance
Monash University
Bachelor of Finance - Accounting And Finance
Dongbei University of Finance And Economics