Clement Bauling
Port Douglas,QLD
Summary
With more than 15 years of experience in the international hospitality industry, I am a bar trained food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills in a variety of fast-paced environments as well as fine dining venues and events.
Throughout my varied career, I have consistently demonstrated excellent communication and interpersonal skills, leadership, a passion for customer service, hands-on management, maintaining high levels of standard, attention to detail, exceptional knowledge in food and all categories of beverage and a finally a strong passion for working under pressure.
In this next chapter of my career, I am seeking to take a step further and advance myself to new levels. I am looking for a new position to leverage my expertise and expand my knowledge and skills in a new and challenging environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Accor
01.2024 - Current
- I worked closely with all departments to achieve consistent excellence for our guests, memorising their preferences and making sure to engage them in conversation every day.
- Met or exceeded sales targets and customer satisfaction for service highest in the company through effective team leadership and motivation tactics.
- My day to day activity includes; floor planning, section management, stock control and ordering, event setups and service, trouble shooting, opening and closing, cash ups and daily briefings.
- Always try to be better the next day, constantly looking to improve myself and the brand we represent.
Food and Beverage Attendant
The Jerk
06.2023 - 12.2023
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Streamlined beverage preparation processes, particularly cocktails.
Labourer, Housekeeper and general handyman
Various
12.2021 - 05.2023
- Through this period during and after Covid I took a lot of different jobs. I worked for companies such as Blue Mountain, AliKats, Hunter Chalets, 1066 and more..
- Wide range of jobs including cleaning, housekeeping, bar work, labouring, maintenance, and in a variety of work styles to high standards.
- Good independent time management, multitude of tasks to be learned and implemented quickly and efficiently.
Vineyard Technician
Mezzacorona
09.2021 - 10.2021
- One of the largest wine producers in Italy, my day to day operations were varied and fascinating; learning the processes used to create the wine we use daily in hospitality.
- Made a wide variety of wines by operating machinery from the grapes all the way through to finished product.
Driver
Skiidy Gonzales
04.2020 - 07.2021
- Transfer driving in Morzine. Airport transfers during Winter and Summer in the French Alps.
- Learned a lot about dealing with customers coming from the airport who have had hard journeys or experienced difficult circumstances in their holidays.
Bartender Waiter
The Fox Pub
04.2019 - 12.2020
- Small family run business. Excellent food and service meant always full capacity. Small staffing, so I was barman, waiter, cleaner, occasional cook and anything else.
- Maintained bar, front-of-house and back of house areas, creating clean, safe environment for staff and customers.
Food and Beverage Attendant
CentreParcs
04.2019 - 12.2020
- Large eco holiday chain in Europe. Started in events and moved jobs around resort as needed. Gave me some great tools to use in future jobs, especially being involved in organising events of 300-400+ pax.
- Oversaw bar inventory, restocked supplies and placed orders.
- Worked in events, helping and organising corporate events, weddings, funerals and parties.
Bartender Waiter
Various hostels & Bars throughout Australasia
05.2017 - 04.2019
- These are my backpacking years. I was working a wide variety of jobs including; Promotional team, bar/hostel manager, waiter, chef, receptionist, maintenance and housekeeping.
- Professionally dealing with clients from all nationalities, learning from them and generally absorbing all the new experiences I could.
- Adapted to new tasks and job roles repeatedly and adjusted to new challenges often.
Bar Supervisor
Esprit
12.2015 - 03.2017
- My first job abroad, this opportunity gave me great experience working in various resorts.
- Oversaw bar inventory, rostering, open/close, cash ups, maintenance, ordering, cocktail making, silver service and helped in any other capacity that required it.
- Managed customer service by training staff, overseeing operations and resolving issues quickly.
- Designed and ran themed nights, promotions and drinks specials.
Education
A-Levels -
Milton Keynes College
Milton Keynes2006
Skills
- Superb customer service
- Outgoing personality
- Industrious and reliable
- Extensive knowledge of FOH & BOH procedures
- Bar service including cocktail mixing
- Trained barista
- Food preparation and service
- Stock management
- Trouble shooting
- Schedule Coordination
- Operations Management
- Excellent organization and prioritization
- Conflict resolution techniques
- Team Management
Certification
Irish Passport
Full clean driving license
RSA
Timeline
Food and Beverage Supervisor
Accor
01.2024 - Current
Food and Beverage Attendant
The Jerk
06.2023 - 12.2023
Labourer, Housekeeper and general handyman
Various
12.2021 - 05.2023
Vineyard Technician
Mezzacorona
09.2021 - 10.2021
Driver
Skiidy Gonzales
04.2020 - 07.2021
Bartender Waiter
The Fox Pub
04.2019 - 12.2020
Food and Beverage Attendant
CentreParcs
04.2019 - 12.2020
Bartender Waiter
Various hostels & Bars throughout Australasia
05.2017 - 04.2019
Bar Supervisor
Esprit
12.2015 - 03.2017
A-Levels -
Milton Keynes College
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