Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clement Poland

Griffin,QLD

Summary

Qualified and passionate professional Manager with a history of working in the Logistics and Warehousing industry and strong aspiration to Mentor staff and drive safety, as well as drive internal and external customer service with a proven history of professionalism and best customer service.

Overview

8
8
years of professional experience

Work History

Operations Preformance Manager

Keolis Downer/Hornibrook Bus Lines
10.2024 - Current
  • Budget Management
  • Strategic Planning
  • HR & Recruiting
  • Safety & Compliance
  • Project Management
  • Achieving core Business goals
  • Enhance systems, processes, and best practices
  • Manage and maintain 2 Depots
  • Manage/mentor over 100 staff
  • Manage and monitor contractual performance and compliance
  • Weekly reporting on Performance and Health and Safety to ensure transparency.
  • Monitor the KPI's produced by the depot to identify problem areas and establish and new procedures to improve efficiency.

Workplace Trainer

Keolis Downer/Hornibrook Bus Lines
06.2023 - 10.2024
  • Induction of new staff
  • Maintain company documents
  • Create content & training material
  • Create and introduce Online Learning/LMS
  • Help manage company Programs (Kando Learning/Geotab/Connect Teams)
  • Upload of completed document
  • Maintain Training and Safety System (Myosh)
  • Organize and facilitate Staff training and refreshers

Operations Supervisor

Keolis Downer/Hornibrook Bus Lines
11.2021 - 06.2023
  • Staff & Fleet allocation
  • Monitor and Manage chain of responsibility
  • Help company comply with Policy and procedures and Government Legislation
  • Trouble shoot on road issues quickly and effectively
  • Investigate on road incidents and Customer complaints
  • Maintain two-way radio contact with drivers
  • Ensure on-time departures & and route allocations correct
  • Managing network interruption in accordance with contractual obligations
  • Total staff to help oversee was over 80

Shift manager

Busrons Auto Parts DC
05.2021 - 11.2021
  • Weekly reporting on Performance and Health and Safety to ensure transparency.
  • Hired, train and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Overseeing HR duties (Including Kronos)
  • Help Company comply with company policies & Legislation.
  • Run reports and budget.
  • Monitor the KPI's produced by the depot to identify problem areas and establish and new procedures to improve efficiency.
  • Lead and train 25 staff in Stock putways, Replans, Despatch, Receivals & picking.
  • Write Swp and Sop’s Creation for site.
  • Order processing
  • Talk to 3rd parties in relation to the coordination of Materials getting pickup.
  • Hands on pick, pack, receivals and dispatch

PM Operations

Linfox
02.2020 - 09.2020
  • Manage and coach operational teams.
  • Overseeing HR duties (Including Kronos)
  • Analyse and improve organizational processes and work to improve quality, productivity, and efficiency.
  • Run reports and budget and advise weekly.
  • Help Company comply with Legislation.
  • Monitor & Mentor Staff
  • Review and update SWP’s/ Sop’s/ toolbox’s
  • Coordinate and look after Despatch/maintenance/forklift drivers/transport/contractors/sub-contractors.
  • Drive scheduling/performance/efficiency/safety
  • Stock management, inventory control, space control
  • Pick, pack, despatch
  • Customer service focused & Maintain KPI’S

Account Adviser

Realistic Training Options
02.2019 - 01.2020
  • Help look after the day to day running and Compliance of the Company
  • Run reports and budget and advise owners weekly.
  • Look at company’s budget/KPI’S and Advise Owners on were we sit and advise on what we could do to reach targets.
  • Talk to 3rd parties in relation to payments and deadlines.
  • Advise on contracts and 3rd party agreements.
  • Monitor & Mentor Staff
  • Identifying opportunities for the provision of new business either through government funded programs and services, commercial fee-for-service opportunities, or strategic partnerships. Maintain client’s relationship.
  • Creating and influencing opportunities for business development.
  • Training and assessing

Warehouse Supervisor

Torquepower Diesel
09.2017 - 02.2019
  • Run and maintain the warehouse efficiently & cost effective.
  • Train & mentor staff in their jobs and teach them efficiency and accuracy.
  • Stock management, inventory control, space control
  • Maintain and manage KPI’s
  • Manage Despatch area, incoming goods, core return, credits, staffing & complaints.
  • Organize planning daily & loads for deliveries.
  • Contact Freight & Couriers Company’s & suppliers daily
  • Help the Company to adhere to Government and site work

Education

Diploma - Project Management

Diploma - Leadership & Management

Diploma - Logistics

Cert IV - TAE

Cert IV - WH&S

Cert III - Business

Skills

  • HR Licence
  • Drivers Authority
  • Forklift Licence
  • White Card
  • WMS
  • SAP
  • DBS
  • PRONTO
  • PULSE
  • KRONOS
  • HASTIS
  • MYOSH
  • TIMS
  • RF SYSTEMS
  • FREIGHT AND BOOKING SYSTEMS

Timeline

Operations Preformance Manager

Keolis Downer/Hornibrook Bus Lines
10.2024 - Current

Workplace Trainer

Keolis Downer/Hornibrook Bus Lines
06.2023 - 10.2024

Operations Supervisor

Keolis Downer/Hornibrook Bus Lines
11.2021 - 06.2023

Shift manager

Busrons Auto Parts DC
05.2021 - 11.2021

PM Operations

Linfox
02.2020 - 09.2020

Account Adviser

Realistic Training Options
02.2019 - 01.2020

Warehouse Supervisor

Torquepower Diesel
09.2017 - 02.2019

Diploma - Project Management

Diploma - Leadership & Management

Diploma - Logistics

Cert IV - TAE

Cert IV - WH&S

Cert III - Business

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Clement Poland