I'm very interested in people
I love getting to know people and discovering what makes them, unique, valuable and enjoyable
Coen Chislett-Wiltink
Moulamein
Summary
Dynamic and results-oriented professional with a diverse background, including a pivotal role at Four Posts Hotel, where I enhanced cafe profitability and customer satisfaction. Expert in coffee shop operations and customer engagement, I excel in cost controls and fostering community spirit. Skilled in both foodservice and plumbing installations, my approach consistently leads to significant achievements and client satisfaction.
Overview
5
5
years of professional experience
Work History
Cafe Manager
Four Posts Hotel
11.2021 - Current
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Maximized profitability through cost control measures, including mindful purchasing decisions and labor management.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Resident Assistant
Capernwray Australia
01.2024 - 12.2024
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Facilitated conflict resolution among roommates and neighbours by mediating discussions and proposing fair solutions.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Apprentice Plumber
Peter Carr Plumbing
12.2020 - 11.2021
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Fabricated, repaired and maintained diverse piping systems according to project specifications.
- Supported senior plumbers in large-scale installations, leading to timely project completions and client satisfaction.
Wood Cutter
Truesdale Family Trust
01.2020 - 12.2020
- Seasoned cut lumber to prevent wood shrinkage or warping.
- Conducted regular equipment inspections, promptly addressing any maintenance issues for uninterrupted operations.
- Safely operated heavy machinery like chainsaws, harvesters, and skidders to execute various tree felling tasks efficiently.
- Enhanced lumber quality by employing precise cutting techniques and maintaining sharp tools.
- Maximized productivity with efficient work strategies, such as organizing cutting orders and prioritizing tasks.
Education
Plumbing+Electrotechnology -
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VICBDM -
Capernwray Australia
Burradoo, NSW06-2023
Graduated Grade 10 -
St Mary Mackillop College
Swan Hill, VIC12-2020
Skills
- Barista skills
- Customer engagement
- Coffee shop operations
- Foodservice
- Cost controls
- Menu updating
- Marketing
- Sales tracking
- Fixture installation
- Piping installation
Interests
Timeline
Resident Assistant
Capernwray Australia
01.2024 - 12.2024
Cafe Manager
Four Posts Hotel
11.2021 - Current
Apprentice Plumber
Peter Carr Plumbing
12.2020 - 11.2021
Wood Cutter
Truesdale Family Trust
01.2020 - 12.2020
Plumbing+Electrotechnology -
Bendigo Regional Institute of TAFE
BDM -
Capernwray Australia
Graduated Grade 10 -
St Mary Mackillop College
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