Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Cohen Dodd

6 Hillview Road, Victor Harbor,SA

Summary

A results-driven management professional with strong background in overseeing departmental functions and driving team success. I foster a positive work environment while delivering and evolving with business needs. My leadership and skills consistently achieve goals of any workplace.


Overview

7
7
years of professional experience

Work History

Online Department Manager

Woolworths Group
11.2019 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while delivering amazing Online results in my group.
  • Implemented cross-training initiatives for employees, which led team I trained into other leadership roles within Woolworth's.
  • Enhanced department efficiency and quality with implementation of new strategies and protocol quickly and efficiently.
  • Managing a team of over twenty dedicated Online Team Member and cross training of substantially more outside department team members.

Barista

Karen's Kitchen
09.2019 - 11.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Quickly integrated into the small rural community of Tennant Creek with my minimal time there.
  • Safely interacting with aggressive customers in a high crime rate area.



Line Cook Supervisor

McDonalds
07.2018 - 09.2019
  • Assured food safety compliance by enforcing proper sanitation protocols and supervising crew to make sure protocols are followed.
  • Mentored junior crew members for improved cooking techniques, resulting in higher productivity and quality.
  • Coordinated shift transitions by maintaining thorough handover notes and clear communication channels among crew members.

Skills

  • Staff management while leading a positive environment
  • Conflict de-escalation with aggressive and unhappy customers
  • Staff development to guide team into leadership roles
  • Maintaining Workplace safety awareness
  • Employee scheduling
  • Delivering high quality customer service
  • Delegating large teams to promote efficiency

Accomplishments

  • Team Member Of The Year 2024, I was awarded Team Member Of The Year by a voting process for leadership and team members.
  • Online Group Leader Of The Year 2023, This award was a contest between several other Online Department Managers from all across South Australia.
  • I was also the Assistant Manager for the Nightfill and Groceries Department in Woolworths.

Timeline

Online Department Manager

Woolworths Group
11.2019 - Current

Barista

Karen's Kitchen
09.2019 - 11.2019

Line Cook Supervisor

McDonalds
07.2018 - 09.2019

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Cohen Dodd