Cole Hetherington
Perth,WA
Summary
Dynamic and dedicated professional with a strong background in customer service and team collaboration at McDonald's. Proven ability to enhance service efficiency and maintain high food safety standards. Skilled in cash handling and inventory management, consistently fostering a positive environment for both customers and colleagues. Passionate about delivering exceptional experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Assistant
mcdonalds
perth, Western Australia
02.2025 - Current
- Maintained cleanliness and organization of dining and kitchen areas.
- Monitored inventory levels and restocked supplies throughout shifts.
- Supported team members in food preparation during peak hours to enhance service speed.
- Communicated with customers to ensure satisfaction with services provided.
- Collaborated with colleagues to improve workflow and service efficiency.
- Followed safety procedures to uphold a safe working environment for all staff.
- Participated in training sessions to deepen knowledge of menu items and promotions.
- Handled cash register operations, processing transactions accurately and efficiently.
Crew Member
mcdonalds
perth, Western Australia
11.2023 - 02.2025
- Delivered exceptional customer service in a fast-paced environment.
- Prepared and served food items adhering to safety standards.
- Operated kitchen equipment to enhance food production efficiency.
- Collaborated with team members to sustain workflow during peak hours.
- Maintained cleanliness and organization of dining and kitchen areas.
- Accurately handled cash transactions at the register.
- Executed cashier duties, including taking orders, processing payments, and providing change.
Volunteer
Riding for the disabled association
perth, Western Australia
01.2020 - 12.2020
- Assisted in therapeutic riding sessions for individuals with disabilities.
- Coordinated equipment setup and maintenance for riding activities.
- Fostered a positive environment for participants through encouragement and support.
- Organized volunteer schedules to ensure adequate support during events.
- Collaborated with other volunteers to create a positive work environment.
- Offered support and assistance to community members.
Education
High School Diploma -
John Tonkin Collage
Greenfields, WASkills
- Customer service
- Cash handling
- Team collaboration
- Inventory management
- Food safety standards
- Event coordination
- Communication skills
- Workflow optimization
Certification
- first aid cert
References
- Kyle smith 0488993940
- Tasman Rangihaeata 0419201669 ( store manager. mcdonalds )
- Belinda Brown 0412023580 ( association president)
Timeline
Shift Assistant
mcdonalds
02.2025 - Current
Crew Member
mcdonalds
11.2023 - 02.2025
Volunteer
Riding for the disabled association
01.2020 - 12.2020
High School Diploma -
John Tonkin Collage