Colin Punter
Bundaberg
Summary
Dedicated and highly trained Correctional and Security professional with over eight years of experience in high-pressure institutional and industrial environments. Proven track record of ensuring public safety, maintaining facility security, and managing complex offender behaviours. Seeking to leverage extensive Queensland Corrective Services experience to protect the community and facilitate positive behavioural change.
Overview
11
11
years of professional experience
Work History
Custodial Correctional Officer
Queensland Corrective Services
01.2018 - Current
- Safety & Security: Supervised up to 60 prisoners daily, conducted headcounts, ran security checks, and monitored CCTV/alarm systems.
- Case Administration: Utilised IOMS(Integrated Offender Management System) to manage offender files, document behaviours, complete orders efficiently, and process manual Statistical Information Forms (SIF).
- Rehabilitation Support: Facilitated educational, vocational, and cultural programs to encourage positive integration back into the community.
- Community Operations: Conducted offender home visits, letter drops, and random urinalysis testing.
- Frontline Administration: Managed reception duties including screening people/vehicles, handling mail, answering phones, and updating logs.
- Crisis Management: Maintained high professionalism under pressure, de-escalating volatile conflicts and responding to site emergencies.
- Maryborough Correctional Centre & Bundaberg District Community Corrections.
- Ensured compliance with safety protocols to maintain secure environment within correctional facility.
- Conducted regular inspections and maintenance of facilities to uphold cleanliness and sanitation standards.
- Implemented training programs for new custodial staff to enhance operational efficiency and effectiveness.
- Collaborated with security personnel to address safety concerns and support incident response strategies.
- Mentored junior officers on best practices in custodial duties and emergency procedures to enhance team performance.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband materials.
- Contributed to the reduction in recidivism rates by providing guidance on reentry plans and connecting inmates with community resources upon release.
- Utilized crisis intervention techniques effectively when faced with challenging interactions involving distressed or agitated individuals within the facility population.
- Supported fellow officers during high-stress scenarios, maintaining composure under pressure and making decisive decisions quickly as needed.
- Provided mentoring and guidance to newer officers as needed, helping them acclimate to their new roles and responsibilities effectively.
- Participated in ongoing professional development opportunities, staying current on industry trends and evolving best practices within the realm of custodial corrections work.
- Developed rapport with diverse inmate demographics while maintaining professional boundaries, fostering a sense of trust and mutual respect among all parties involved in daily operations.
- Reduced incidents of violence through effective conflict resolution strategies among inmates.
- Ensured the accuracy of all documentation related to inmate populations, including incident reports and case files, upholding professional standards at all times.
- Maintained a secure environment for staff and inmates by enforcing facility rules and regulations consistently.
- Improved overall facility cleanliness with regular inspections and maintenance tasks, contributing to a healthier living space for both staff and inmates.
- Collaborated effectively with multidisciplinary teams to address inmate needs, including medical professionals, counselors, and educators.
- Consistently monitored inmate behavior, intervening when necessary to deescalate volatile situations or potential conflicts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Administered drug tests to inmates.
Security Officer
BHP / BMA
01.2016 - 01.2018
- Access Control: Managed gate entry points, verified worker identification, and screened property and vehicles.
- Asset Protection: Conducted regular physical site patrols and monitored extensive CCTV networks to protect mining infrastructure.
- Emergency Response: Served as a first responder to on-site incidents and security breaches.
- Peak Downs Mine Site, Goonyella Mine Site & Eureka Accommodation Village.
Education
Certificate III - Correctional Practice (CSC30115)
04.2018
Certificate III - Commercial Cookery
1995
Cert IV - Child, Youth and Family Intervention
07-2026
Currently studying
Advanced Diploma - Community Sector Management
07-2026
Currently studying
Skills
- Problem solving
- Communication
- Leadership
- Time Management
- Report Writing
- Using IOMS system
- Critical thinking & logical reasoning
- Excellent written/oral communication
- Sharp analytical skills
- Investigative skills
- Intermediate computer skills
- Microsoft Word
- Teams
Education And Qualifications
- Certificate III in Correctional Practice (CSC30115)
- Certificate III in Commercial Cookery
- Queensland Corrective Services Academy Training Modules (Multiple completed)
- First Aid Certificate
- Blue Card (WWC) No. 2753227/1
- Current Criminal History Check
- Currently studying Cert IV Child, Youth and Family Intervention and Advanced Diploma Community Sector Management
References
- John Muller, Acting Correctional Supervisor Maryborough Correctional Centre, (07) 41237690
- Jennifer Geisel, Acting Supervisor Bundaberg District Community Corrections Central Region, (07) 43262600
Timeline
Custodial Correctional Officer - Queensland Corrective Services
01.2018 - Current
Security Officer - BHP / BMA
01.2016 - 01.2018
Queensland Corrective Services Academy - Certificate III, Correctional Practice (CSC30115)
TAFE Queensland - Certificate III, Commercial Cookery
Horizon2 - Cert IV, Child, Youth and Family Intervention
Horizon2 - Advanced Diploma, Community Sector Management