Summary
Overview
Work History
Education
Skills
Timeline
Generic

Conal Breen

Melbourne,VIC

Summary

In my past experience in the hospitality industry in Belfast, I gained knowledge and skills around timekeeping and speed, which equipped me well for working life. Over the past 4 years at Inspire, I have become skilled in developing relationships with the service users and communicating effectively with them and the staff team. At inspire. there was a strong focus on team collaboration, effective communication, and adapting to changing needs. It was important to be reliable and have the ability to adapt quickly, as every day on scheme was different.

Overview

5
5
years of professional experience

Work History

Disability Support Worker

Inspire Wellbeing
05.2020 - 09.2024
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove service users safely to social activities and appointments.
  • Developed strong interpersonal relationships with service users, earning their trust and respect through consistent empathy and understanding.
  • Supported service users in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Kept detailed daily logs with care actions, service user behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Transported service users via wheelchair to daily activities.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved, when presented with behaviours that challenge.
  • Supported service users to manage their money and make positive choices regarding this.
  • Effectively followed money management procedures concerning service users' money

Bartender

Plastik Nightclub Belfast
12.2019 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Hospitality Worker

Alchemy Recruitment Solutions
10.2019 - 12.2019
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.

Education

No Degree - A-Level Politics, Achieved Grade C

St Malachy's College Belfast
Belfast, Northern Ireland
08.2019

No Degree - A-Level GCE French, Achieved Grade B

St Malachy's College Belfast
Belfast, Northern Ireland
08.2019

No Degree - A-Level GCE Spanish, Achieved Grade B

St Malachy's College Belfast
Belfast, Northern Ireland
08.2019

No Degree - 9 GCSEs At Grades A-C

St Malachy's College Belfast
Belfast, Northern Ireland
08.2017

Skills

  • Initiative and Self-Motivation
  • Stress Tolerance
  • Cleanliness and hygiene
  • Safety awareness
  • Patience and Empathy
  • Punctuality and Attendance
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Disability Support Worker

Inspire Wellbeing
05.2020 - 09.2024

Bartender

Plastik Nightclub Belfast
12.2019 - 03.2020

Hospitality Worker

Alchemy Recruitment Solutions
10.2019 - 12.2019

No Degree - A-Level Politics, Achieved Grade C

St Malachy's College Belfast

No Degree - A-Level GCE French, Achieved Grade B

St Malachy's College Belfast

No Degree - A-Level GCE Spanish, Achieved Grade B

St Malachy's College Belfast

No Degree - 9 GCSEs At Grades A-C

St Malachy's College Belfast
Conal Breen