Summary
Overview
Work History
Education
Skills
Timeline
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Connor Davies

Ipswich,QLD

Summary

Skilled Jeweller and Sales Associate, adept in jewellery repair and customer relations. Leveraged expertise in relationship building to enhance customer satisfaction and streamline operations. Demonstrated ability to exceed sales goals through effective teamwork and collaboration, significantly contributing to business growth.

Overview

6
6
years of professional experience

Work History

Jeweller

Lee Volk Jewellers
11.2024 - Current
  • Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
  • Developed strong relationships with suppliers, ensuring timely delivery of materials and competitive pricing.
  • Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.
  • Delivered fully repaired, resized and polished pieces according to customer requirements while maintaining high satisfaction.
  • Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
  • Managed inventory effectively, maintaining an organized and appealing display of jewelry items.
  • Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.

Sales Associate

TeamMoto Motorcycles
12.2023 - 11.2024
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Lennock Motors
12.2022 - 11.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Jeweller

Closed Down
11.2018 - 12.2022
  • Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
  • Developed strong relationships with suppliers, ensuring timely delivery of materials and competitive pricing.
  • Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
  • Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.

Education

Certificate III - Jewellery Manufacturing

Art And Design Tafe
Enmore, NSW

Skills

  • Jewelry repair
  • Custom jewelry creation
  • Gemstone identification
  • Plating techniques
  • Stone setting
  • Laser welding
  • Pearl stringing
  • Soldering techniques
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Customer service skills
  • Multitasking Abilities
  • Excellent communication
  • Relationship building
  • Customer relations
  • Self motivation
  • Goal setting

Timeline

Jeweller

Lee Volk Jewellers
11.2024 - Current

Sales Associate

TeamMoto Motorcycles
12.2023 - 11.2024

Sales Associate

Lennock Motors
12.2022 - 11.2023

Jeweller

Closed Down
11.2018 - 12.2022

Certificate III - Jewellery Manufacturing

Art And Design Tafe

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Connor Davies