KAHLEAH SCOTT
Summary
Creative Jewellery Maker with a solid foundation in customer relations and expertise in wax work and opals. Skilled in hand fabrication processes including soldering, polishing, mold making, enamel work, stone setting, and repairs. Committed to delivering innovative solutions in a growth-oriented environment.
Overview
11
11
years of professional experience
Work History
Jeweller
By Kahleah
Winston Hills, NSW
01.2026 - Current
- Created custom jewellery designs using sterling silver, 9ct gold and various types of gemstones.
- Collaborate with clients to design and produce custom jewellery for milestone events.
- Designed and crafted pieces using various wax types, ensuring high-quality finish through cleaning and polishing after casting.
- Carried out soldering, polishing, and finishing tasks to support jewellery production.
- Received award for drawing excellence at TAFE graduation ceremony in December 2025.
- Gained CAD knowledge through use of Rhino 8 software during study at TAFE.
- Completed repairs on jewellery items, including ring sizing and chain repair.
- Travelled to Melbourne for opal setting training and completed online training in flush setting different shaped gemstones
- Performed basic bookkeeping duties such as processing invoices and payments and created my own website for my business.
Restaurant Supervisor
The Vineyard Sydney, Zenith Hopsitality
Vineyard, NSW
09.2025 - Current
- Supervised and organized staff during record-breaking food service days to keep service running smoothly.
- Coordinated preparation for special events including Melbourne Cup, Anzac Day, Mother’s Day, and Father’s Day service, supporting record-breaking food service results.
- Trained and mentored staff on customer service standards, contributing to regular meetings and recommending operational improvements that enhanced overall customer satisfaction.
- Developed and implemented strategies to improve team performance, streamline processes, and support stronger results.
- Oversaw maintenance and cleanliness across restaurant areas by allocating tasks to team members according to operational and customer needs.
Event Coordinator & Duty Manager
Hillside Hotel, Momento Hospitality
Castle Hill
10.2021 - 08.2025
- Coordinated social and corporate events of varying scales, fostering strong relationships and trust with clients.
- Managed front and back of house tasks for event operations, stepping in as Event Manager during her absence.
- Competent in the use of "Ivvy" Event Management software to send quotes, book events, take payments and create run sheets.
- Built relationships with all team members and communicated effectively with kitchen staff to ensure all events run smoothly.
- Executed cash handling procedures to ensure accurate opening of the venue.
- Implemented feedback processes to improve future event planning strategies.
- Trained junior staff in event coordination to maintain high service standards across a wide range of events.
Events Team Leader
Merivale
Sydney CBD, NSW
09.2024 - 03.2025
- Assisted in the coordination of weddings, corporate and social events in the Ivy Precinct.
- Supervised event staff to maintain high service standards and efficiency.
- Maintained confidentiality regarding select clients and events.
- Managed vendor relationships to ensure timely delivery of services and supplies.
- Coordinated event setup and breakdown, addressing all details for seamless execution.
- Enhanced customer experience through meticulous attention to detail in event design and customer service protocols.
Events Coordinator & Waitress
Sarino's Restaurant, Momento Hospitality
Baulkham Hills
05.2024 - 09.2024
- Anticipated guest needs and responded promptly to requests, enhancing overall dining experience.
- Consistently maintained high standards of quality and presentation upon serving dishes.
- Resolved customer complaints with professionalism and empathy, contributing to improved guest satisfaction.
- Monitored customer satisfaction throughout meal service, swiftly addressing issues to ensure positive experiences.
- Followed dietary requirements and made accommodations for regular and set menus.
Apprentice Hairdresser
Royals Hair Salon
Castle Hill
08.2020 - 10.2021
- Assisted senior hairdressers with washing, coloring, and styling hair to optimize salon workflow.
- Promoted and sold hair care products and salon services, contributing to increased salon revenues.
- Educated customers on product benefits, fostering client trust and loyalty.
- Answered telephone calls to provide information and schedule new appointments.
- Performed basic housekeeping duties such as sweeping, taking out bins and collecting dirty linens for washing.
Customer Service Team Member
KFC
Northmead
02.2016 - 08.2020
- Reduced customer wait times by quickly operating the customer window and sales register.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Restocked workstations with supplies and fresh selections to decrease customer wait times during busy periods.
- Excellent communication skills and the ability to work efficiently in a large team whilst building relationships.
Education
Certificate III - Jewellery Manufacturing
TAFE NSW
Design Centre Enmore12-2025
Certificate II - Engineering (Jewellery Based)
TAFE NSW
Enmore Design Centre Tafe12-2024
Diploma - Event Management
TAFE NSW
Ryde, NSW12-2022
High School Certificate -
Muirfield High School
North Rocks, NSW09-2019
Skills
- Soldering techniques
- Lost wax casting
- Jewelry repair
- Attention to detail
- Problem solving
- Multitasking and organization
- Organizational skills
- Adaptability
- Leadership and communication
- Positive attitude
Accomplishments
- Takes Pride in Everything we do Award, Momento Hospitality Awards night 2022.
- Drawing Excellence Award, TAFE Graduation 2025
Timeline
Jeweller
By Kahleah
01.2026 - Current
Restaurant Supervisor
The Vineyard Sydney, Zenith Hopsitality
09.2025 - Current
Events Team Leader
Merivale
09.2024 - 03.2025
Events Coordinator & Waitress
Sarino's Restaurant, Momento Hospitality
05.2024 - 09.2024
Event Coordinator & Duty Manager
Hillside Hotel, Momento Hospitality
10.2021 - 08.2025
Apprentice Hairdresser
Royals Hair Salon
08.2020 - 10.2021
Customer Service Team Member
KFC
02.2016 - 08.2020
Certificate III - Jewellery Manufacturing
TAFE NSW
Certificate II - Engineering (Jewellery Based)
TAFE NSW
Diploma - Event Management
TAFE NSW
High School Certificate -
Muirfield High School