CONNOR MCCOY
Summary
Looking for a foot in the door part time/casual role in healthcare to support my studies in the diploma of nursing at TAFE beginning in September. I'm easy going, with interest in learning new skills to develop and support my new career choice.
Experienced in restaurant settings in a fast paced and quick thinking environment in a variety of roles.
The most important thing I've learnt from hospitality going forward into other industries is that communication is key. Whether it is customers or peers. I'm not afraid to ask questions as required and I'm interested to learning new things- training as required.
I enjoy customer service, talking to and helping other people.
If you are interested, please have me in for a trial. My availability as of now is Friday and Saturdays with possibility for 3-4 day work week, and on-call shifts.
Overview
11
11
years of professional experience
Work History
FOH Supervisor
At The Willow Tree Cafe
10.2023 - Current
- Ensured quality control in restaurant meals, drinks and services.
- Supervised and trained new staff in FOH and BOH positions with focus on FOH.
- Collaborated with the kitchen team, front runners, and supervisors to address any concerns or issues promptly, enhancing overall restaurant quality
- Handled customer complaints/conflicts professionally, resolving issues quickly to maintain a positive dining experience
- Maintained a positive team environment by encouraging teamwork and respect between peers
All-Rounder/Short Order Cook
Cadence Cafe
09.2021 - 06.2023
- Assisted in breakfast/lunch preparation and ensured plating with consistency.
- Worked a short order line with some experience in managing the pass.
- Cooked with other chefs in section work.
- Created cabinet/convenience specials and menu specials monthly.
- Kept a strictly clean kitchen environment with daily changeovers/kitchen cleaning and deep cleans.
- Good experience in front roles such as till-running and some experience in colds. (3-5 plate carries, and friendly, laid back customer service.)
Kitchen Hand/Course Cook
Bird-cage
09.2022 - 11.2022
- Assisted in food preparation and night service and ensured plating with consistency.
- Worked a course pass and managed chefs in sections.
- Cooked with other chefs in separate sections.
- Kept a clean kitchen environment with daily changeovers/kitchen cleaning and deep cleans.
Contract Courier
City2Coast Transport
03.2013 - 09.2021
Education
Certificate - Year 10
TAFE QLD
12.2018
Tallebudgera State School
Tallebdugera, Gold Coast2012
Skills
- Consistency and attention to detail
- Experience in stock management and ordering
- Collaborative relationships
- Keeping calm in a stressful environment
- On the spot, quick thinking problem solving
- Safe work practices
- Positive Customer Service / People and communication skills
- Supervision and training
- Complaint Handling
Timeline
FOH Supervisor
At The Willow Tree Cafe
10.2023 - Current
Kitchen Hand/Course Cook
Bird-cage
09.2022 - 11.2022
All-Rounder/Short Order Cook
Cadence Cafe
09.2021 - 06.2023
Contract Courier
City2Coast Transport
03.2013 - 09.2021
Certificate - Year 10
TAFE QLD
Tallebudgera State School
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