Connor Stanko
MAROOCHYDORE,QLD
Summary
Dynamic Duty Manager with a proven track record at Maroochy Surf Club, excelling in service management and staff training. Skilled in leveraging data for business improvements and fostering strong customer relationships, enhancing loyalty and satisfaction. Demonstrates exceptional operational oversight and facilities maintenance acumen, driving efficiency and team performance.
Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient, and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Duty Manager
Maroochy Surf Club
12.2019 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Off Loader
Battery Pick Ups Rick DeVere
12.2017 - 11.2019
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Assisted in organizing and stocking products in warehouse.
- Checked accuracy of product packaging and labeling, rectifying any issues.
Education
High School Diploma -
Maroochydore State High School
Maroochydore, QLD11-2017
Skills
- Data Entry
- Facilities maintenance
- Service management
- Staff training and development
- Inventory management
- Operational oversight
- Financial reporting
- Cash management
Certification
Certificate III in Business
Certificate III in Hospitality
Timeline
Duty Manager
Maroochy Surf Club
12.2019 - Current
Off Loader
Battery Pick Ups Rick DeVere
12.2017 - 11.2019
High School Diploma -
Maroochydore State High School
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