Dynamic retail assistant with four years at Fresh and Save Food Warehouse, excelling in customer service and sales. Proven ability to thrive in fast-paced environments while creating meaningful connections. Committed to delivering exceptional support and fostering customer loyalty through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Fresh and Save Food Warehouse
01.2020 - Current
Over the last four years, I have been deeply committed to my role as a retail assistant, where I have honed my customer service, sales, and teamwork skills.
My responsibilities have included assisting customers with product selection, managing inventory, and ensuring a smooth and efficient shopping experience.
I have developed a strong understanding of the importance of meeting customer needs, and I take pride in providing excellent service that fosters customer loyalty.
In this role, I have also learned the value of adaptability and problem-solving, as retail environments can be fast-paced and unpredictable.
Whether it's handling a challenging customer situation or working with my team to meet sales targets, I have consistently demonstrated reliability and a positive attitude.
My retail experience has sharpened my communication and organisational skills and reinforced my commitment to delivering high-quality service in every aspect of my work.
Throughout this role, I have recognised that I can work effectively within a fast-paced environment and thrive in challenging scenarios.
I have also discovered that I enjoy working hard and like to push myself to be the best possible worker I can be.
Field Placement Student
Family and Child Connect
Caboolture, Caboolture
02.2025 - 06.2025
Reviewed referrals, completed necessary documentation, and coordinated resources to assist families effectively.
Facilitated meetings with families and collaborated with community services in the Moreton Bay area to provide tailored support.
Documented detailed case notes and conducted unannounced home visits to assess family needs and ensure compliance with care plans.
Happy Hearts childcare and Kindergarten
01.2019 - 01.2021
Earning my Certificate III in Early Childhood Education and Care was a pivotal moment in my journey, as it deepened my understanding of the developmental needs and potential of young children.
The program provided me with practical skills and knowledge in child development, health and safety, and educational activities that support early learning.
This experience solidified my passion for working with the next generation, as I saw firsthand how early childhood education plays a crucial role in shaping a child's future.
During my studies, I was particularly inspired by the opportunity to create nurturing and stimulating environments where children can explore, learn, and grow.
I became passionate about fostering a love for learning in young minds and helping them build the social, emotional, and cognitive skills that will serve them throughout their lives.
The hands-on experience and theoretical knowledge I gained have fuelled my desire to contribute to the development and well-being of children, knowing that the work I do today can have a lasting impact on their future.
This certification also instilled in me a strong sense of responsibility and commitment to the well-being of children, motivating me to pursue a career where I can support and guide the next generation.
My passion for early childhood education is driven by the belief that every child deserves the best possible start in life, and I am dedicated to being part of that journey.
Education
Bachelor of Social Work -
The University of The Sunshine Coast
Petrie
12-2026
Queensland Certificate of education -
St Columbans College
Caboolture
01.2021
Certificate 3 in childcare -
St Columbans College
Caboolture
01.2021
Skills
Creating meaningful connections
Confident in fast-paced environments
Confident in challenging work
Dedicated to providing support
Hobbies and Interests
Indoor Football, After 10+ years of playing outdoor football, I have now turned my attention to playing indoor football with my friends and family. We played once every Friday night last season and won the grand finale.
Gardening, In my spare time I enjoy gardening outdoors, I enjoy spending time outside especially in summer and particularly like growing strawberries and lettuce as it is often therapeutic and relaxing.
Family, As the oldest sibling, I take great pride in spending time with my younger siblings, guiding and supporting them as they grow. Watching them develop into their unique selves is incredibly rewarding, and I cherish the role I play in their lives.
Affiliations
After 10+ years of playing outdoor football, I have now turned my attention to playing indoor football with my friends and family. We played once every Friday night last season and won the grand finale.
In my spare time I enjoy gardening outdoors, I enjoy spending time outside especially in summer and particularly like growing strawberries and lettuce as it is often therapeutic and relaxing
As the oldest sibling, I take great pride in spending time with my younger siblings, guiding and supporting them as they grow. Watching them develop into their unique selves is incredibly rewarding, and I cherish the role I play in their lives.
References
Brendan Allen fresh and save produce manager, +61 438 194 629
Scott Paladino fresh and save produce expert, +61 427 733 938