CORINA PHILLIPS
Sunnybank,QLD
Summary
Professional and responsible customer serviced individual experienced in the retail and health and hospitality industry. I am seeking a rewarding role in similar industries as this is where my passion lies where I can continue to assist customers and support and/or help others.
Overview
11
11
years of professional experience
Work History
Utility – All Rounder
ESS - COMPASS GROUP
12.2020 - 05.2024
- Utilised strong customer service skills, to provide excellent guest experiences in remote mining camps
- Managed and coordinated accommodation, dining and recreational facilities for the mine site employees and residents
- Implemented safety protocols and ensured compliance with health and safety regulations in a hospitality mining environment
- Collaborated with team to optimise operation's and enhance guest satisfaction
- Handled guest inquiries, complaints with professionalism and efficiency
- Demonstrated expertise in cleaning and maintaining guests rooms and offices to ensure a comfortable and hygienic environment
- Utilised effective time management skills to efficiently complete room cleaning tasks, while maintaining high standards of cleanliness
- Adhere to proper handling and safety protocols when operating pellet jacks, golf buggy to prevent accidents and damage
- Participated in training programs to stay updated on chemical safety.
Coles Nightfall Assistant
Coles Group
01.2018 - 11.2020
- Replenish stock shelves, cases, racks bins and tables
- Ensure to use the FIFO method when replenishing new stock
- Liaise with all on shift nightfall staff that we are following safe work policies and practices
- Tidy of all shelves and racks for the next day of trading
- Assist customers with any and all queries they may have
- Dispose of any waste product’s safely and correctly.
Theatre Orderly Coordinator
Counties Manukau Health Board, NZ
12.2012 - 10.2018
- Liaised with nurses to coordinate pickups for patients from wards to theatre for second biggest hospital in Auckland City, 800 beds, 14 surgical theatres
- Supervised and trained orderlies to ensure daily duties were completed within strict timeframes and were compliant with hospital policies and procedures
- Allocated patient pick-ups and coordinated and checked patients details before transporting
- Transferred patients from bed to operating table
- Collect blood product for infusions and transport specimens to lab
- Check operating theatres gas cylinders and PPE and replenish stock
- Dispose of waste and sterilise and mop theatres after each surgery.
Bakery Assistant
Loughinisland Bakeries, NZ
10.2013 - 10.2017
- Provided over the counter customer service, receipted money and managed customer complaints
- Undertook opening and closing procedures including opening store, cleaning and sanitizing equipment and end of day financial reconciliation
- Checked and signed off inward goods
- Prepared and baked a large volume of breads, pastries and cakes
- Ensured strict food handling and food safety requirements were adhered to and hygienic standards maintained at all times.
Education
Bachelor’s Degree in Teaching (on hold) -
University of Auckland
01.2014
Skills
- Reliable, honest and punctual employee
- Well-developed written and verbal communication skills
- Demonstrated ability to organise and prioritise tasks
- Accustomed to shift work, flexible in working hours and tasks undertaken
- Active, helpful and contributing team member
- Responsible, mature minded employee
References
- Samantha Woodhouse, ESS. Compass, Professional Reference, 0434549337, samiwoodhouse97@gmail.com
- Stacey Pearce, Coles, Nightfill Team Leader, 0459502709, staceypearce92@gmail.com
- Tui Governor, Loughinisland Bakeries, NZ, MANAGER, +64 21 0273 1676
Languages
English
Native or Bilingual
Timeline
Utility – All Rounder
ESS - COMPASS GROUP
12.2020 - 05.2024
Coles Nightfall Assistant
Coles Group
01.2018 - 11.2020
Bakery Assistant
Loughinisland Bakeries, NZ
10.2013 - 10.2017
Theatre Orderly Coordinator
Counties Manukau Health Board, NZ
12.2012 - 10.2018
Bachelor’s Degree in Teaching (on hold) -
University of Auckland