Lisa Pham
Middleton Grange,NSW
Summary
Dynamic professional with a proven track record at Woolworths, excelling in customer service and efficient stock management.
Known for reliability and teamwork, I effectively operated point of sale systems and enhanced the shopping experience.
Committed to maintaining high standards, I bring strong organizational skills and a passion for delivering exceptional service, all with an infectious smile.
Overview
11
11
years of professional experience
Work History
All Rounder
Woolworths
Cabramatta
04.2017 - Current
- Supported nightly replenishment efforts across grocery departments, aiding in stock organization and accessibility.
- Collaborated with team members in ticketing tasks to ensure accurate pricing and product information.
- Assisted with cash transactions and provided excellent customer service to enhance the shopping experience.
- Operated point of sale systems efficiently to manage transactions and address customer inquiries.
- Participated in stock rotation activities to maintain freshness and availability of merchandise.
- Engaged in ticketing and labeling processes to guarantee clear and correct presentation of products.
Sales Associate
Masters Home Improvement
Northmead, NSW
06.2015 - 12.2016
- Assisted customers at the service desk with inquiries and transactions.
- Supervised daily operations of the customer service desk.
- Supported trade desk activities, facilitating ticketing processes.
- Processed ticket sales and managed customer interactions.
- Oversaw staff operations and guided team performance.
- Handled cash transactions, including sales and refunds.
- Maintained store appearance and organized stock intake.
- Executed pricing and labeling of merchandise using a ticketed system.
- Resolved customer complaints and mediated conflicts.
Laboratory Assistant
Westfield High School
Fairfield, NSW
01.2015 - 12.2015
- Conducted experiments adhering to safety protocols and standard operating procedures.
- Assisted teachers in preparing laboratory materials and equipment for classroom activities.
- Maintained accurate records of experimental results and laboratory inventory levels.
- Trained new students on laboratory techniques and proper usage of equipment.
Education
High School Diploma -
Prairiewood High School
Wetherill Park, NSW10.1999
Skills
- Customer service
- Reliable
- Honest
- Efficienct
- Can work well in a team or as an individual
- Punctual
Timeline
All Rounder
Woolworths
04.2017 - Current
Sales Associate
Masters Home Improvement
06.2015 - 12.2016
Laboratory Assistant
Westfield High School
01.2015 - 12.2015
High School Diploma -
Prairiewood High School