Overview
Work History
Skills
Timeline
Generic

Cory Walker

Townsville,QLD

Overview

30
30
years of professional experience

Work History

Pre Delivery Manager

Mike Carney Toyota
Townsville, QLD
11.2021 - 08.2024
  • Managed relationships with 3rd party agencies to ensure efficient though put production to meet delivery expectations.
  • Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
  • Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
  • Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
  • Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
  • Enhanced team performance by providing regular feedback, coaching, and training opportunities.
  • Mentored junior team members to develop their skills to advance there skill set within the organization.
  • Fostered culture of continuous improvement, leading to improved delivery expectations and customer satisfaction.
  • Facilitated cross-departmental collaboration, resulting in more innovative and effective delivery through put.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Develop production, efficiencies and profitability reports for weekly and end of month managers meetings.
  • Performed annual employee performance reviews, implementing personal performance plans where required.

# Additional roles and responsibilities available on request.

Reconditioning Centre / NQ Car Movers Manager

Mike Carney Toyota
Townsville, QLD
06.2017 - 11.2021
  • Assessed the effectiveness of existing reconditioning methods, identifying opportunities to reduce costs without compromising on quality or efficiency.
  • Optimized scheduling practices to reduce reconditioning expenses while still meeting vehicle through put production.
  • Developed training programs for new hires, ensuring they were equipped with necessary skills to succeed in their roles as Reconditioning Technicians.
  • Managed inventory levels to ensure availability of required parts and supplies, minimizing downtime in reconditioning activities.
  • Conducted regular safety audits, ensuring compliance with OSHA regulations and creating a safe working environment for all employees.
  • Maintained open lines of communication between departments, fostering a collaborative environment that promoted cross-functional problem-solving efforts.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Manage, Schedule and coordinate transport logistics for internal and external vehicle movements

# Additional roles and responsibilities available on request.

Workshop Controller

Mike Carney Toyota
Townsville, QLD
04.2015 - 06.2017
  • Created a safe working environment by implementing robust safety procedures compliant with OSHA regulations.
  • Maintained high-quality work standards by enforcing strict quality control measures and regular staff training.
  • Enhanced workshop efficiency by implementing effective scheduling and resource allocation strategies.
  • Reduced downtime with proactive maintenance of workshop equipment and tools.
  • Fostered a collaborative atmosphere within the workshop encouraging knowledge sharing amongst colleagues resulting in improved problem-solving capabilities.
  • Managed a team of technicians, ensuring proper task delegation and adherence to safety protocols.
  • Coordinated closely with other departments to ensure seamless workflow integration between the workshop, sales, and administrative teams.
  • Conducted regular performance evaluations of technicians, identifying areas for improvement and recommending appropriate action plans.
  • Established strong relationships with 3rd party sublet agents, negotiating favourable terms for through put of repairs

# Additional roles and responsibilities available on request.

Service Manager

Mike Carney Toyota
Townsville, QLD
05.2014 - 04.2015

# Roles and Responsibilities available on request.

Workshop Controller

Mike Carney Toyota
Townsville, QLD
03.2010 - 05.2014

# Roles and Responsibilities available on request.

Service Advisor Supervisor

Mike Carney Toyota
Townsville, QLD
11.2006 - 03.2010

# Roles and Responsibilities available on request.

Service Advisor

Mike Carney Toyota
Townsville, QLD
02.2003 - 11.2006

# Roles and Responsibilities available on request.

Workshop Team Leader /Quality Control Inspector

Mike Carney Toyota
Townsville, QLD
08.1999 - 02.2003

# Roles and Responsibilities available on request.

Trades Assistant /Automotive Accessory Fitter

Mike Carney Toyota
Townsville, QLD
06.1996 - 08.1999

# Roles and Responsibilities available on request.

Workshop Cleaner / Courtesy Bus Driver

Mike Carney Toyota
Townsville, QLD
03.1994 - 06.1996

# Roles and Responsibilities available on request.

Skills

  • Health and safety
  • Deadline Management
  • Task Delegation
  • Maintenance Scheduling
  • Process understanding
  • Documentation Control
  • Quality Management Systems
  • Technical knowledge
  • Cost Control
  • Time Management
  • Attention to Detail
  • Problem Solving
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Adaptability and Flexibility
  • Task Prioritization
  • Team building
  • Self Motivation
  • Analytical Thinking
  • Goal Setting

Licence and Certificates

  • Open C Class Licence
  • LF Forklift Licence
  • Current First Aid Certificate

References

Michael Paradisis

Fixed Operations Manager (Mike Carney Toyota)

PH (M) 0417002154

Michale Blutcher

General Sales Manager (Mike Carney Toyota)

PH (M) 0409633276

Matt Smith

Regional Manager North Queensland (Manheim Auctions)

PH (M) 04005666126

Timeline

Pre Delivery Manager

Mike Carney Toyota
11.2021 - 08.2024

Reconditioning Centre / NQ Car Movers Manager

Mike Carney Toyota
06.2017 - 11.2021

Workshop Controller

Mike Carney Toyota
04.2015 - 06.2017

Service Manager

Mike Carney Toyota
05.2014 - 04.2015

Workshop Controller

Mike Carney Toyota
03.2010 - 05.2014

Service Advisor Supervisor

Mike Carney Toyota
11.2006 - 03.2010

Service Advisor

Mike Carney Toyota
02.2003 - 11.2006

Workshop Team Leader /Quality Control Inspector

Mike Carney Toyota
08.1999 - 02.2003

Trades Assistant /Automotive Accessory Fitter

Mike Carney Toyota
06.1996 - 08.1999

Workshop Cleaner / Courtesy Bus Driver

Mike Carney Toyota
03.1994 - 06.1996
Cory Walker