Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Courtney Giles-Adair

Mandurah ,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Ken May
MANDURAH, WA
09.2022 - Current
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
  • Assisted guests by promptly responding to questions, requests and concerns.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Assisted in training new hospitality workers on proper procedures for providing quality customer service.
  • Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Handled alcohol service for guests over age of 21.
  • Conducted regular inspections of the premises to identify any maintenance needs.

Car Detailer

Clayton Ellement
MANDURAH, WA
04.2021 - 03.2022
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Shampooed carpets, floor mats and upholstery to clean stains and spills.
  • Provided customers with information about their vehicle's condition prior to detailing work being completed.
  • Applied protective sealant coating on painted surfaces after thorough cleaning.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.

Education

High School Diploma -

John Tonkin College
Mandurah, WA
05-2017

Skills

  • Safe Alcohol Service
  • Problem-Solving Skills
  • Time Management
  • Effective Communication
  • Attention to Detail
  • Reliability

Certification

  • RSA (SITHFAB021)
  • Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor (MLPLCA001)
  • FoodSafe Food Handler Certificate

References

Ken May: 0450808561

 ken@silkthai.com.au

Clayton Ellement: 0415595967

jess-clay@hotmail.com

Timeline

Hospitality Worker

Ken May
09.2022 - Current

Car Detailer

Clayton Ellement
04.2021 - 03.2022

High School Diploma -

John Tonkin College

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Courtney Giles-Adair