Courtney Jurkovic
Summary
Pursuing full time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem solving abilities, willingness to learn, and excellent communication skills. Ability to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisations objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Beacon Lighting
11.2024 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Supported promotional activities by setting up displays and signage effectively.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
Administrative Assistant
Ashley Martin
08.2024 - 11.2024
- Assisted in preparing reports and presentations using Microsoft Office Suite tools.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed daily reception tasks, including handling 50 calls and organising appointments.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sales Assistant
King Of Gifts
08.2020 - 07.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Built rapport with repeat customers, fostering long term loyalty to the brand.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
Bachelor of Science - Criminology
Latrobe University
Bundoora, VIC06.2024
Skills
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
Timeline
Sales Assistant
Beacon Lighting
11.2024 - Current
Administrative Assistant
Ashley Martin
08.2024 - 11.2024
Sales Assistant
King Of Gifts
08.2020 - 07.2024
Bachelor of Science - Criminology
Latrobe University
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