Courtney Prevett
Campbelltown,NSW
Summary
Passionate community services professional with six years of direct care experience and a strong interest in aged care case management. Eager to advance my career in case management, I am committed to supporting clients through hospital-to-home transitions, understanding their needs, and coordinating services that uphold their dignity, and enable them to live comfortably and independently.
Overview
2
2
years of professional experience
Work History
Aged Care Support Worker
Baptistcare
01.2024 - Current
- As an Aged Care In-Home Support Worker, I provided personalised care and assistance to elderly clients within their homes to support independence, safety, and well-being.
- My responsibilities included personal care, domestic assistance, meal preparation, medication prompts, transport to appointments, social support, and companionship.
- I worked closely with clients, their families, and care coordinators to ensure that care plans were followed and that evolving needs were met with empathy, respect, and professionalism.
- This role required strong communication skills, a person-centred approach, and a thorough understanding of aged care frameworks, including Home Care Packages and Commonwealth Home Support Program services.
Care Facilitator (Work placement)
Baptistcare
09.2024 - 12.2024
- During my work placement, I supported clients living in the community under the Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP).
- I provided home visits and individualised assistance to promote independence and quality of life.
- I actively participated in the development, implementation, and evaluation of tailored services and care programs that aligned with each client's specific needs.
- This included working collaboratively with clients and care facilitators to set realistic and achievable goals using the SMART model.
- I built strong relationships with families and caregivers, recognizing and supporting their unique circumstances.
- My work was grounded in best practices and evidence-based care approaches, often in collaboration with a multidisciplinary team.
- I was responsible for developing Case Management Plans, maintaining accurate and timely progress notes, and using client record management systems effectively.
- My experience spans working across various local government areas, including Campbelltown, Camden, Liverpool, and surrounding regions, providing culturally sensitive and person-centered care within diverse communities.
Education
Some College (No Degree) - Diploma of Community Services (Case Management)
TAFE NSW
Online12-2024
Some College (No Degree) - Diploma of Dementia Care
The University of Tasmania
OnlineSkills
- Case management
- Care plan development
- Aged care frameworks
- Dementia care
- Continence care
- Documentation accuracy
- Time management
- Problem solving
- Effective communication
Timeline
Care Facilitator (Work placement)
Baptistcare
09.2024 - 12.2024
Aged Care Support Worker
Baptistcare
01.2024 - Current
Some College (No Degree) - Diploma of Community Services (Case Management)
TAFE NSW
Some College (No Degree) - Diploma of Dementia Care
The University of Tasmania