Courtney Towns

Dedicated Community Carer at St Vincents Care Services, skilled in care plan development and health promotion. Enhanced client well-being through personalized support and effective communication, achieving high client satisfaction. Demonstrated cultural sensitivity and mobility assistance, fostering independence and dignity in daily living. Committed to improving community health through compassionate care.

Understands importance of empathy and patience in providing care and offers effective communication and problem-solving skills. Committed to making positive impact on well-being and quality of life for individuals in need.

2021- Bolton Clarke - The Terraces RAC facility, Varsity Lakes, 21/11/2022 - 9/12/2022 (120hrs)

• Learned how to provide compassionate, individualized care to elderly residents.
• Assisted with activities of daily living (ADLs) such as bathing, dressing, feeding, and mobility.

• Gained hands-on experience with monitoring vital signs (e.g., blood pressure, temperature, pulse).
• Assisted with basic wound care and observed medication administration under supervision.

• Worked alongside registered nurses, personal care assistants, physiotherapists, and doctors.
• Improved ability to follow protocols and communicate effectively within a healthcare team.

2023- Gold Coast University Hospital - Neuro Rehab Ward, Southport, 29/05/2023 - 16/06/2023 (118.5hrs)

• Supported patients with physiotherapy exercises and mobility aids (e.g., hoists, walkers).
• Encouraged independence in activities of daily living as part of rehabilitation goals.
• Collaborated with physiotherapists and occupational therapists to implement care plans.

• Communicated with patients experiencing speech, memory, or cognitive impairments.
• Provided emotional support to patients and families coping with life-changing neurological conditions.

2024- Currumbin Clinic, Mental Health Facility, Currumbin, 4/03/2024 - 15/03/2024 (80hrs)

• Gained experience observing and documenting patient behaviour, mood, and mental status.
• Assisted with conducting risk assessments for suicide, self-harm, and aggression.

• Built rapport with patients using active listening and empathy.
• Applied de-escalation techniques in high-stress situations to maintain safety.
• Supported patients with conditions like bipolar disorder, bpd, anxiety, and depression.

2024- Gold Coast University Hospital, HITH + GEMITH team, Southport, 25/03/2024 - 12/04/2024 (104hrs)

• Assisted in delivering hospital-level nursing care in patients' homes, including wound care, IV therapy, and vital signs monitoring.
• Adapted clinical skills to variable home environments, ensuring safety and infection control standards.

• Participated in holistic evaluations of older adults, including physical, cognitive, emotional, and social assessments.
• Contributed to developing individualized care plans aimed at maintaining independence and preventing hospital readmission.

2024- Pindara Private Hospital, Perioperative, Benowa, 19/08/2024 - 13/09/2024 (152hrs)

• Gained experience in closely monitoring patients' vital signs, airway, consciousness levels, and pain after surgery.
• Assisted in managing post-anaesthesia complications such as nausea, respiratory distress, and hypotension.

• Observed and assisted in preparing equipment and medications for general, regional, and local anaesthesia.
• Supported anesthetists with patient positioning, airway management (e.g., LMA, ETT), and IV medication.

• Developed the ability to respond quickly to deteriorating patients in a high-acuity environment.
• Learned to prioritize care, escalate concerns, and follow emergency protocols in PACU settings.

2025- QLD Royal Flying Doctors Service, Rockhampton Base, 3/03/2025 - 16/03/2025 (80hrs)

• Assisted in providing acute and emergency care in remote and rural settings with limited resources.
• Supported patient stabilization during aeromedical retrievals, including monitoring vitals and managing airways under supervision.
• Developed strong clinical judgment and adaptability in fast-changing, unpredictable environments.

2025- Gold Coast University Hospital, Intensive Care Unit, Southport, 17/03/2025 - 11/04/2025 (240hrs)

• Gained experience in interpreting vital signs, ECGs, and monitoring devices (e.g., arterial lines, central venous pressure, intracranial pressure).
• Assisted with the care of ventilated and hemodynamically unstable patients under close supervision.

• Supported complex procedures such as suctioning, managing infusion pumps, and sterile wound care.
• Learned to prioritize and deliver meticulous care to high acuity patients.

• First Aid and CPR certified
• Blue card
• NDIS worker screening card