Craig Pope

Maintain smooth running of assigned areas ensuring the safety and security of detainees, colleagues, and visitors

• Transported detainees to and from court, medical appointments, and other correctional facilities.
• Managed Transport & Escort department during absences of management.
• Various roles including static posts, observation, transport, and logistics of clients.
• Recorded information on detainee identification, charges, and initial security risk assessments.
• Processed property and cash for detainee induction and discharges.
• Completed intake paperwork, fingerprints, and searches.
• Inspected incoming mail and parcels for contraband, cleanliness, and safety.
• Interviewed detainees to obtain information and assess needs.
• Received and accounted for personal possessions.
• Booked new detainees into the facility and processed detainees for release.
• Perform accurate and timely security checks, headcounts, and searches
• Complete logs, reports, company-specific documentation
• Interact with detainees in a face-to-face capacity
• Performed physical searches such as pat searches and hand-held metal detector use.
• Observed conduct and behaviour of detainees to prevent disturbances and escapes.
• Provided individual and group counselling to promote and increase personal awareness of responsibilities.
• Inspected facility regularly for security breaches, contraband, and unsanitary conditions.
• Searched cells of detainees to identify and confiscate contraband and other prohibited items.
• Observed and supervised detainees throughout visits, meal time, recreation, phone calls, and showers.
• Conducted routine and emergency head counts.
• Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
• Tracked detainees through head counts, visitor logs, and scheduled activities.
• Provided guidance and support to detainees to help them reintegrate into society and establish new beginnings.
• Assisted in developing procedures and policies to maintain peace and order in the facility.

• Adhered to established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
• Supervisor of a small team of up to 10 personnel at various venues around the Melbourne CBD
• Analyzed and produced course-of-action reports and escalated issues outside the scope of expertise to management.
• Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
• Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.
• Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Checked and verified photo identification before granting facility access.

• Security Operations / First Aid / General Education
• Delivering Security Operations Cert II level and First Aid to Level II Certificate along with General Education for Adults to Level II Certificate, I also organized and ran classes of up to 25 students including marking and assessment tasks
• Upkeep of student records in the database along with development and assessment of course-related matter.

• Delivering Security Operations Cert II level, I also organized and ran classes of up to 25 students including marking and assessment tasks
• Upkeep of student records in the database along with development and assessment of course related matter
• Delivering Fluid Power to Cert IV level ( Hydraulics and Pneumatics ) and Maintenance to Certificate III level, I also organized and ran classes of up to 20 students including marking and assessment tasks
• Upkeep of student records in the TAFE database along with development and assessment of course related matter.