CRISTAL BOZANICH
BYFORD,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Front of House Employee
Honeys Patisserie
Byford, WA
11.2025 - Current
- Cultivated welcoming atmosphere for guests upon arrival and provided attentive front-of-house service at Honeys Patisserie.
- Crafted high-quality coffee and hot drinks for front-of-house service, enhancing guest experience.
- Coordinated takeaway orders and café counter transactions to ensure smooth service flow.
- Presented pastries, cakes, and beverages using Honeys Patisserie display standards.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Assisted with training new front of house employees on procedures and policies.
- Performed opening and closing duties such as counting money, organizing supplies.
- Supported daily cleaning schedules across all areas.
MERCHANDISER/DELI SPECIALIST
Australian British Food Holdings
01.2025 - 11.2025
- Reported stock levels, store presentation, and compliance to management.
- Build strong relationships with store staff to support smooth product distribution.
- Built relationships with store staff to facilitate efficient product distribution.
- Merchandised product displays across retail locations following brand standards.
- Replenished stock and organized backroom inventory for sales floor readiness.
- Monitored pricing tags and corrected shelf labels for accurate customer information.
- Assisted customers with locating desired items within store locations.
- Established processes for tracking damaged goods returns from retail outlets.
DELI ASSISTANT
Napoli Mercato
01.2021 - 01.2025
- Served customers by expertly recommending deli items including cold cut meats, antipasto, salads, hot foods, and fresh sandwiches/rolls, enhancing customer satisfaction.
- Prepared and assembled rolls for display, maintaining consistent presentation and high quality to attract customers.
- Maintained high standards of food safety, cleanliness, and presentation.
- Delivered friendly, efficient customer service in a fast-paced environment, contributing to a positive shopping experience.
Education
Belmont City College
Belmont, WASkills
- Food preparation & Production
- Food Safety & Hygiene
- Decorating & Presentation
- Customer Service
- Point of sale
- Order management
- Stock Management
- Time Management
- Team Collaboration
- Adaptability & Fast Learning
Timeline
Front of House Employee
Honeys Patisserie
11.2025 - Current
MERCHANDISER/DELI SPECIALIST
Australian British Food Holdings
01.2025 - 11.2025
DELI ASSISTANT
Napoli Mercato
01.2021 - 01.2025
Belmont City College