Cristina Balan
Springfield Lakes
Summary
I am interested in an opportunity to further my career opportunities and a new challenging role in the administration industry. I have a strong work ethic, enthusiastic, reliable, and punctual and enjoy working with the public. I am well presented and friendly and I am an well organised person with meticulous attention to detail. I am well attuned to working with high volume workloads in changing environments and I well adapted to change.
Overview
23
23
years of professional experience
Work History
Practice Manger/ Secretary
MyPaeds Specialist clinic
07.2023 - Current
- General secretarial duties for two paediatricians, Booking appointments, Running patient clinics, Use of Xestro Practice Management software, General book keeping and banking, Debt collection, Practice supplies and ordering, Developing and updating policies and procedures
Senior Medical Secretary
Dr Greg Couzens (Orthopaedic surgeon Brisbane Private Hospital)
03.2014 - 07.2023
- General secretarial duties, Compiling quotes and informed financial consent with patients, Booking appointments/ surgery, Liaising with hospitals/ anesthetists, Liaising with medical representatives ordering equipment for surgery, Billing to health funds/ Private/ Medicare/Third party/ WC, Running patient clinics/ preparing charts on and off site locations, Debt collection, Dictaphone typing of clinical letters and also Medico-legal reports, Stock ordering, Banking and reconciling, Organising and booking travel arrangements for surgeon
Personal assistant/ Practice Manager
Prof Andrew Renaut (colorectal and general surgeon Brisbane Private Hospital
11.2010 - 08.2013
- General secretarial duties, Dictaphone typing of clinical notes/letters/reports, Complete Book keeping- Myob data entering BAS statements/ accounts receivable/payable/ bank reconciliations, Marketing the practice/ developing strategies to promote growth, Payroll, Debt collection, Banking, Billing to health fund, Medicare, DVA, Private, Running busy patient clinics, Booking patient appointments (organising three locations) including surgical theatre appointments, Organising of Prof Renaut diary/ organizing flights/ accommodation when offsite consulting, Stock and stationery ordering, Liasing with hospital/anaesthetist/ assistant for booking of surgery, Health fund and medicare liaison/ health fund checks/eligibility, Maintain and update practice and procedure manual, Organizing prosthetics for surgery/ liasing with sales representatives
Medical secretary/ Assistant manager
Hinterland Medical Centre, Nerang
10.2006 - 11.2010
- Assisting the manager on a day to day basis, Financial Management, Payroll/ Myob data entry, Managing the reception team/ overseeing and supervising, Organising team meetings/ staff performance, General Administrative duties, Answering and directing calls, Answering and directing patient enquiries, Liaising with professionals, Appointment Setting, Banking, mail sorting, Filing, Workers compensation billing, Medicare and DVA Billing / work cover, Private Billing, Debtor Control, Dictaphone typing general letters/referrals and medico legal reports, Organising of day to day activities of professional colleagues, Organising appointments and billing of visiting specialists including Dieticians, Psychologist, Podiatrist
Receptionist/ Dental Assistant
Springfield Dental Care
11.2004 - 01.2006
Secretary / Assistant Manager
Jimboomba Junction Family Practice
10.2001 - 01.2006
Education
University of New England And Australian Medical Association Of Queensland
Park Ridge State High School
Skills
- Xestro Practice management software
- Genie Medical software
- Ms excel/word
- Medical Director
- Medilink
- IBA Medical Spectrum
- Shexie
- Practix
- Eclipse/Medical objects
- Typing Skills 75wpm approx
- Dictaphone typing
References
- Dr Gregory Couzens/ Susan Couzens- Practice Manager, 38346553
- Dr Andrew Renaut- Colorectal and General Surgeon, 07 3831 9322
- Carmel Draper, Practice Manager Hinterland Medical Centre, 07 55 782199
Timeline
Practice Manger/ Secretary
MyPaeds Specialist clinic
07.2023 - Current
Senior Medical Secretary
Dr Greg Couzens (Orthopaedic surgeon Brisbane Private Hospital)
03.2014 - 07.2023
Personal assistant/ Practice Manager
Prof Andrew Renaut (colorectal and general surgeon Brisbane Private Hospital
11.2010 - 08.2013
Medical secretary/ Assistant manager
Hinterland Medical Centre, Nerang
10.2006 - 11.2010
Receptionist/ Dental Assistant
Springfield Dental Care
11.2004 - 01.2006
Secretary / Assistant Manager
Jimboomba Junction Family Practice
10.2001 - 01.2006
University of New England And Australian Medical Association Of Queensland
Park Ridge State High School
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