Crystal Medley
Elizabeth Vail,SA
Summary
At Helping Hand, I provide compassionate care and effective healthcare coordination, enhancing residents' quality of life. I build trust-based relationships and receiving positive feedback, I have learnt both emotional support and dementia care, contributing to a supportive team culture and continually advancing my aged care skills.
Overview
3
3
years of professional experience
Work History
Aged Care Worker
Helping Hand
01.2022 - Current
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing , meal/feeding and preparation.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionships
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Received consistent positive feedback from residents and their families due to exceptional care delivery.
- Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
- Provided emotional support to families during difficult times, offering reassurance and guidance.
Education
Certificate III Individual Support (ageing Stream - Aged Care
11.2021
Skills
- Toileting support
- Personal Hygiene Assistance
- Dementia Care
- Feeding Assistance
- Compassionate Care
- Mobility Assistance
- Transfer Techniques
- Palliative Care
- Bathing Assistance
- Pressure area care
- Oral hygiene maintenance
- Healthcare coordination
- Fall prevention
- Respectful and Compassionate
- Time Management
- Elderly Care
- Multitasking and Organization
- Incident Reporting
- Dependable and Responsible
- Basic Housekeeping
- Documentation
- Relationship Building
- Compassionate communication
- PPE Usage
- Direct Patient Care
- Emotional Support
- ADL Assistance
- End of life care
- Supportive Companionship
- Empathetic listening
Timeline
Aged Care Worker - Helping Hand
01.2022 - Current
Australia Nursing And Midwifery Education Centre - Certificate III Individual Support (ageing Stream, Aged Care
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