Crystal Howard
Deception Bay,QLD
Summary
Dynamic Assistant Restaurant Manager with a proven track record at Carl's Jr, enhancing operational efficiency and customer satisfaction. Expert in shift management and staff training, adept at reducing labor costs by optimizing staff schedules. Skilled in food safety compliance, ensuring a 100% clean environment. Demonstrates exceptional problem-solving and team leadership, significantly improving financial reporting accuracy. Well-trained Assistant Restaurant Manager promoting 4 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Assistant Restaurant Manager
Carl's Jr
12.2018 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Education
High School Diploma -
Clontarf Beach State High School
Clontarf, QLD11.2021
Certificate II - Baking And Pastry Arts
Tafe Queensland
Southbank, QLD06.2021
Skills
- Shift Management
- Employee Scheduling
- Food Safety Compliance
- Staff Training and Development
- POS system knowledge
- Team Leadership
- Problem-Solving
Certification
- Food Safety Supervisor Certificate , cta Training Specialist - 2024
- SITXFSA005 Use hygienic practices for food safety
- SITXFSA006 participate in safe food handling practices
Timeline
Assistant Restaurant Manager
Carl's Jr
12.2018 - Current
High School Diploma -
Clontarf Beach State High School
Certificate II - Baking And Pastry Arts
Tafe Queensland
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