Daisy Taylor
Bells Creek
Summary
Proactive and customer-focused, adept at multitasking and time management. Experienced with guest services and customer satisfaction in hospitality industry. Utilizes effective communication and problem solving to enhance guest experiences. Track record of working well with co workers to maintain high service standards.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Hungry Jack's
11.2021 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes, and emptying rubbish.
- Reduced risks by keeping a clean and organized work environment.
- Worked with team members to consistently deliver high-quality service in a fast-paced environment.
- Consistently greeted guests warmly and professionally, enhancing customer relations.
- Handled guest complaints professionally, and resolved issues quickly for them to have positive experiences.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Barista
Zaraffas Coffee
01.2024 - 12.2024
- Greeted customers warmly and attended to their needs swiftly.
- Maintained an enjoyable and energetic setting through proactive customer engagement during busy times.
- Controlled line and crowd with quick, efficient service.
- Ensured efficient time management to handle both front-of-house and back-of-house duties during peak hours.
- Operated and maintained equipment including espresso machines, blenders, and commercial coffee brewers.
- Delivered prompt beverage service ensuring alignment with brand-specific quality guidelines.
Education
Baringa State Secondary College
Bells Creek, QLDSkills
- Cleaning and sanitizing
- Customer service
- Time management
- Multitasking
- Cash handling
Timeline
Barista
Zaraffas Coffee
01.2024 - 12.2024
Hospitality Worker
Hungry Jack's
11.2021 - Current
Baringa State Secondary College
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