Dakota Lindsay-Whitelaw
Benalla
Summary
I'm interested at finding part time work. I'm currently studying at Benalla Flexible Learning Centre
I have also been a casual worker at Benalla KFC since November 2022.
I am currently 17 years old. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
Certification
Work History
Hospitality Worker
KFC
11.2023 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport..
Education
Completed Year 11 - Mathematics And English
Benalla Flexible Learning Centre
Benalla, VIC10.2024
Skills
- Cleaning and sanitizing
- Supply Restocking
- First Aid Training
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Hospitality services
- Cash Handling
- Friendly, Positive
- Good Work Ethic
- Reliable And Trustworthy
Certification
- Wangaratta GoTafe Make-Up Certificate Three, Training - Started: 15/02/2023 Finished: 13/10/2023
- General - Safe@work
- HLTAID011 - VIC First Aid
References
- Staycee Lee
Personal, 0477 876 864
- Chris Orton
Personal, 0428 449 174
- Stacey Hart
Current Line Manager,
Benalla, VIC KFC
0488 983 347
Timeline
Hospitality Worker
KFC
11.2023 - Current
Completed Year 11 - Mathematics And English
Benalla Flexible Learning Centre
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